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Kochi, India, November 14, 2022

Gartner IT Symposium/Xpo 2022 Kochi: Day 1 Highlights

We are bringing you news and highlights from Gartner IT Symposium/Xpo, taking place this week in Kochi, India. Below is a collection of the key announcements and insights coming out of the conference.

On Day 1 from the conference, we are highlighting the Gartner opening keynote presentation, top 10 strategic technology trends and how digital an enterprise should be. Be sure to check this page throughout the day for updates.

Key Announcements

Gartner Opening Keynote: Make the Difference

Presented by Miriam Burt, Managing Vice President; Naveen Mishra, VP, Team Manager; and Partha Iyengar, Distinguished VP Analyst at Gartner

CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities. In this session, Gartner analysts Miriam Burt, Naveen Mishra and Partha Iyengar  shared three key ways in which CIOs and IT executives can use information and technology to lead and make a difference for their enterprises.

Key Takeaways

  • “CIOs and IT executives should focus on digital investments that deliver repeatable financial and performance results in an efficient and responsible way. This is what Gartner calls IT for sustainable growth.”    

  • “CIOs can use IT for sustainable growth by focusing on three strategies – revolutionary work, responsible investment and resilient cybersecurity.” 

  • “Revolutionize work and deliver business results by creating a tech-enabled brand, eliminating work friction and adding AI augmentation by experimenting with the highly-hyped.”

  • Responsibly invest in technologies that will give you a “two for one” return on financial and environmental sustainability.”

  • Resilient cybersecurity will deliver a competitive advantage for you in the long term. Treat security as a business risk, benchmark the right security metrics and agree on the right level of protection for your organization.” 

    Learn more in the Gartner press release “Gartner Says Organizations Should Use IT for Sustainable Growth In Turbulent Times.”

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Signature Series: Top Strategic Technology Trends for 2023

Presented by Naresh Singh, Sr Director Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. In this session, Naresh Singh, Sr Director Analyst at Gartner, said CIOs and IT executives cannot afford to ignore these trends as they deal with the uncertainty driven by global change.

Key Takeaways

  • “The Gartner Top Strategic Technology Trends for 2023 span three core themes: optimize operational sustainability, scale productivity and customer value and pioneer productizing individualism.”   

  • Sustainability: To enhance sustainability, organizations need a new sustainable technology framework that increases the energy and material efficiency of IT services, enables enterprise sustainability through technologies like traceability, analytics, renewable energy and others.

  • Superapps: A superapp combines the features of an app, a platform and an ecosystem in one application. It not only has its own set of functionalities, but it also provides a platform for third parties to develop and publish their own mini-apps on. By 2027, Gartner predicts that more than 50% of the global population will be daily active users of multiple superapps.

  • AI Trust, Risk and Security Management: Organizations that spend time and resources now on managing AI trust, risk, and security will see better outcomes in terms of AI adoption, achieved business goals and both internal and external user acceptance.

  • Industry Cloud Platforms: Industry cloud platforms provide a portfolio of capabilities spanning SaaS, PaaS and IaaS, providing industry-specific sets of modular capabilities, to support // specific industry business use cases. 

  • Wireless Value Realization: As enterprises scale digital, they will require a spectrum of wireless solutions to cater for all environments, from Wifi in the office, through services for mobile devices, to low-power services and even radio connectivity. Gartner predicts that by 2025, 60% of enterprises will be using five or more wireless technologies simultaneously.   

Learn about 5 more strategic trends and additional details on each one in the Gartner press release “Gartner Identifies the Top 10 Strategic Technology Trends for 2023.”

How Digital Should Your Enterprise Be?

Presented by Apoorva Chhabra, Principal Analyst, Gartner

The last two years have made it clear that all enterprises must be more digital. However, the scale of how digital an enterprise needs to be to be truly successful is uncertain for many. In this session, Apoorva Chhabra, Principal Analyst at Gartner, shared how business outcomes and customer needs determine how digital you should be.

Key Takeaways

  • “Start with median benchmarks. For example, the level of adoption for artificial intelligence/machine learning, cloud-based applications and agile methods.”

  • “Use optimisation to find your balance points by creating more drivers to digital adoption.” 

  • “Compare yourselves to industry leaders using the benchmarks.”

  • “Take digital sensitivity into account when deciding how digital you would like to be.”

  • “Evolve into a tech organisation by creating revenue channels from your digital initiatives.”

About Gartner

Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. To learn more, visit gartner.com.

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