Gartner Research

Critical Capabilities for Public Cloud Infrastructure Professional and Managed Services, Worldwide

Published: 12 May 2020

Summary

Enterprise architecture and technology innovation leaders can benefit from selecting a managed service provider with capabilities aligned to their most important use cases for Alibaba Cloud Amazon Web Services, Google Cloud, IBM Cloud, Microsoft Azure, or Oracle Cloud.

Included in Full Research

  • Key Findings
  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Atos
    • Bespin Global
    • Capgemini
    • CenturyLink
    • Cognizant
    • Deloitte
    • DXC Technology
    • Fujitsu
    • HCL Technologies
    • Infosys
    • Logicworks
    • Nordcloud
    • NTT DATA
    • Progressive Infotech
    • Rackspace
    • Smartronix
    • Taos
    • Tata Consultancy Services
    • Wipro
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Baseline Capabilities
    • CMP Features for Traditional Needs
    • CMP Features for Cloud-Native Needs
    • Managed Services/Traditional Needs
    • Managed Services/Cloud-Native Needs
    • Professional Services/Traditional
    • Professional Services/Cloud-Native
  • Use Cases
    • Agile Applications
    • Traditional/Legacy Applications
    • Strategic Cloud Transformation
    • Enabling the Customer to Act as a Cloud Broker
    • Professional Services With Guided Support
  • Vendors Added and Dropped
    • Added
    • Dropped
  • Critical Capabilities Rating

Analysts:

Ross Winser,  To Chee Eng,  Craig Lowery,  Scot MacLellan,  Brandon Medford

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:
Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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