Published: 08 June 2022
Summary
APM and observability tools provide visibility into the digital experience that optimizes user engagement. Use cases now include security, and OpenTelemetry portends a new type of standardization. With many tools available, I&O leaders must identify their critical capabilities.
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Overview
Key Findings
A surge in online channel demand and delivery continues unabated, even as the pandemic appears to slow. Interest in application performance monitoring and observability tools remains high, as does innovation in the market.
An increase in well-publicized and damaging security breaches has led some APM and observability vendors to add security capabilities, most often a type of runtime application self-protection.
The CNCF-curated OpenTelemetry distributed tracing standard is nearing completion and is becoming widely supported.The third element of the standard, logs, is due by the end of 2022, at which time the first version will be complete. Many vendors represented in
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- Alibaba Cloud
- Amazon Web Services
- Broadcom
- Cisco (AppDynamics)
- Datadog
- Dynatrace
- Elastic
- Honeycomb
- IBM (Instana)
- Logz.io
- ManageEngine
- Microsoft
- New Relic
- Oracle
- Riverbed (Aternity)
- SolarWinds
- Splunk
- Sumo Logic
- VMware (TO)
- Business Analysis
- Root Cause Analysis
- ITService/Infrastructure Monitoring
- ADDP
- RASP
- Behavior Analysis
- IT Operations
- Security Operations
- Digital Experience Monitoring
- DevOps/AppDev
- Application Owner/Line of Business
- SRE/Platform Operations
Gartner Recommended Reading
Critical Capabilities Methodology