Published: 14 June 2022
Summary
As the pace of change in the DCO/HIMS market accelerates, organizations need help identifying providers that can meet their future digital platform needs. Sourcing, procurement and vendor management leaders should use this research to evaluate the global and regional capabilities of major providers.
Included in Full Research
Overview
Key Findings
The new normal brought by digital business demand, a shift toward agility, infrastructure as a code and automation requires fast change and low-cost IT services, while addressing specific needs for every business. Cloud and digital transformation accelerate throughout organizations, making DCO/HIMS the foundation and cloud transformation the catalyst.
DCO/HIMS providers continue to make significant investments and strategy changes to support digital products and services, IoT platforms and intelligent automation for digital platform management. Although differentiating the leading providers from the followers’ stiff organizations is challenging, it’s vital for cost optimization, innovation, business value and resiliency.
The biggest challenges for organizations
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Strategic Planning Assumption
- Accenture
- Atos
- Capgemini
- Cognizant
- Dell Technologies
- Deloitte
- DXC Technology
- Ensono
- Fujitsu
- HCL Technologies
- Infosys
- Kyndryl
- NTT Inc.
- Orange Business Services
- Samsung SDS
- Tata Consultancy Services
- T-Systems
- Unisys
- Wipro
- Mainframe Services
- ERP Hosting
- Private Cloud Hosting Services
- Hybrid Infrastructure MS (HIMS)
- DC Transformation/Cloud Migration
- North America Capabilities
- Europe Capabilities
- Asia/Pacific Capabilities
- Legacy DCO Deal
- ERP-Led Deal
- Cloud-Driven DC Transformation
- North America DCO/HIMS Deal
- Europe DCO/HIMS Deal
- Asia/Pacific DCO/HIMS Deal
Gartner Recommended Reading
Critical Capabilities Methodology