Published: 27 June 2022
This research helps sourcing, procurement and vendor management leaders evaluate SAP S/4HANA application service providers’ capabilities associated with four key use cases: assessment and planning, technical migration, business transformation, and application management and evolution services.
Slower-than-expected S/4HANA adoption among current SAP ERP customers and challenging business conditions due to pandemic-induced business slowdown have prompted service providers to hone their services to align with the use cases presented here.
Gartner estimates about 60% of net new SAP S/4HANA customers work with providers in a “greenfield” capacity. Existing SAP customers, however, are more actively pursuing “brownfield” or hybrid implementation services to expedite deployment and reduce risks.
The cost of implementation together with resource attrition and talent shortages presents challenges for clients as they engage providers for S/4HANA seeking assessment, migration, transformation and support services.
Sourcing, procurement and
Analysts:
Peter Adamo, Fabio Di Capua, Luis Pinto, Jaideep Thyagarajan, Allan Wilkins
As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.
Narrow down the product and service criteria most important to you.
Use interactive features to customize usage scenarios based on your organization’s unique needs.
Use data to speed up provider selection and accelerate the procurement process.
We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.
We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.
We benchmark pricing against the market so you avoid unnecessary charges.
We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.
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