Published: 15 August 2022
Digital commerce platforms support B2B and B2C use cases, sometimes via the same solution. Native support for other digital business models, such as subscriptions and enterprise marketplaces, is growing. Application leaders should use this research to identify suitable platforms for their business.
All vendors featured in this research support some form of managed service, vendor-managed hosting, or provide a SaaS version of their digital commerce platform.
Marketplace operations are becoming a standard part of digital commerce platform offerings, especially for business-to-business (B2B).
Several of the vendors evaluated in this research mention “composable commerce” or “composability” in go-to-market propositions that embrace a modular, API-first approach.
API-first (“headless”) platforms are investing in business user-facing no-code UI management tools to manage the new decoupled, JavaScript-based storefronts that are quickly becoming best practice.
As an application leader responsible for digital commerce technologies, you should:
Use this Critical Capabilities
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Analysts:
Mike Lowndes, Yanna Dharmasthira, Sandy Shen, Penny Gillespie, Jason Daigler, Aditya Vasudevan
As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.
Narrow down the product and service criteria most important to you.
Use interactive features to customize usage scenarios based on your organization’s unique needs.
Use data to speed up provider selection and accelerate the procurement process.
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We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.
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