Published: 22 August 2022
Summary
As applications and software engineering leaders seek to improve efficiency and integrate enterprise systems, RPA continues to offer a tactical alternative to conventional integration approaches. This research evaluates 15 RPA products based on their ability to support five common use cases.
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Overview
Key Findings
The robotic process automation (RPA) software market grew by 31% to $2.4 billion in 2021, well above the average worldwide software market growth rate of 16%. The top five vendors account for nearly 66% of the global RPA market.
Newer entrants to the RPA market include major integration vendors and large software vendors. Almost all are augmenting screen scraping with API-first automation. Moreover, all established vendors in North America and Europe offer prebuilt UI connectors to the common enterprise platforms.
Only 25% of the participating vendors offer full-fledged real-time collaboration features for multiple personas within a fusion team to
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- Appian
- Automation Anywhere
- Cyclone Robotics
- IBM
- Laiye
- Microsoft
- NICE
- Nintex
- Pegasystems
- Salesforce (MuleSoft)
- Samsung SDS
- SAP
- SS&C Blue Prism
- UiPath
- WorkFusion
- Automation Design and Development
- Screen Scraping
- Orchestrator/Control Panel
- Self Healing Bots
- Unstructured Data Processing
- Task Mining and Discovery
- SDLC and Multipersona Support
- Serverless Automation and API
- Hosting and Cloud Capabilities
- UI Apps Creator For Automation
- Auto-ML
- DR and High Availability
- Security & Compliance
- Platform Ecosystem
- Unattended Automation
- Attended Automation
- Enable Fusion Teams
- Automate Document Processing
- Automation Marketplace
Gartner Recommended Reading
Critical Capabilities Methodology