Published: 01 November 2022
IT service providers in the telecommunications industry differ across three digital business transformation use cases. CSP CIOs can use this document to choose a provider with capabilities that best match their digital business value requirements.
The leading IT service providers are all capable organizations.
It is difficult to find substantial differentiation at the level of general use cases.
Differences are in individual capabilities as well as provider focus and way of work.
Communications service provider (CSP) CIOs responsible for digital transformation and innovation should:
Use our predefined use cases as a starting point for defining your own use cases and critical capability weights for supplier evaluation.
Give more weight to understanding how the providers work and what is driving them by examining the differences side by side.
Review transparency differences between providers as material multipliers by evaluating their
Analysts:
As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.
Narrow down the product and service criteria most important to you.
Use interactive features to customize usage scenarios based on your organization’s unique needs.
Use data to speed up provider selection and accelerate the procurement process.
We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.
We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.
We benchmark pricing against the market so you avoid unnecessary charges.
We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.
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