Published: 18 November 2022
Summary
When looking for CSD services, many enterprises struggle to select a provider that can meet their unique business needs. Sourcing, procurement and vendor management leaders can use this research to downselect providers based on their capabilities in different use cases and critical capabilities.
Included in Full Research
Overview
Key Findings
The custom software development (CSD) services market is growing significantly. The approximately 10,000 consulting companies and systems integrators providing CSD services range from huge global systems integrators to small local specialist firms.
Collectively, the service providers in this research post $60 billion in revenue from CSD services. Across the board, they saw an increase of 22% in their business compared with last year.
Enterprises are rapidly looking to build new custom products and engage with these service providers to build customized products. Given the wide set of choices available in the market, clients struggle to identify the best-fit vendor for
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Strategic Planning Assumptions
- Accenture
- Atos
- Ciklum
- Cognizant
- Deloitte
- DXC Technology
- EPAM
- GlobalLogic
- Globant
- HCLTech
- IBM
- Infosys
- NTT DATA
- Softtek
- TCS
- Tech Mahindra
- Virtusa
- Wipro
- Business Acumen
- Design (User & Customer Experience)
- AI/ML Expertise
- Software Engineering Approaches
- Multiexperience Development
- Talent Operations
- Technical Architecture and Cloud
- Quality Engineering
- API and Integration Services
- Analytics and BI Service Experience
- Unique User Experience
- Unique Operational Processes
- Unique Products
Gartner Recommended Reading
Critical Capabilities Methodology