Published: 22 February 2023
Summary
When choosing providers for WAN services, I&O leaders focus on performance, cost optimization and agility. I&O leaders should assess providers’ WAN services; cloud interconnect; managed, software-defined WAN; and network function virtualization and universal customer premises equipment products.
Included in Full Research
Overview
Key Findings
The service providers in this research offer carrier-based cloud interconnect solutions from their own facilities; however, many rely on external entities to extend their geographical reach.
Eleven of the 12 providers support at least three software-defined WAN vendors and, at a minimum, support routing, security and optimization virtual network functions.
All providers in this research have expanded their internet-based transport options by introducing more local internet service provider partners, and six out of 12 providers have introduced enhanced internet services, as well as increased peering with cloud providers.
All providers have improved their security services, and most have launched managed, secure
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Strategic Planning Assumptions
- AT&T
- BT
- Colt Technology Services
- Comcast
- Deutsche Telekom
- GTT Communications
- Lumen
- NTT
- Orange Business Services
- Tata Communications
- Verizon
- Vodafone
- MPLS Services, North America
- MPLS Services, Latin America
- MPLS Services, Europe
- MPLS Services, Asia/Pacific
- MPLS Services, Global
- Carrier-Based Cloud Interconnect
- Managed SD-WAN
- uCPE/NFV Services
- Network on Demand
- Internet Services, North America
- Internet Services, Latin America
- Internet Services, Europe
- Internet Services, Asia/Pacific
- Internet Services, Global
- Intra-North America Network
- Intra-Latin America Network
- Intra-Europe Network
- Intra-Asia/Pacific Network
- Global Network
Gartner Recommended Reading
Critical Capabilities Methodology