Agenda
Monday, 11 September, 2023 / 09:30 AM - 10:30 AM AEST
Don Scheibenreif, Distinguished VP Analyst, Gartner
Neha Kumar, Sr Director, Advisory, Gartner
Join us for our opening keynote which will help set the stage for the rest of IT Symposium/Xpo.
Monday, 11 September, 2023 / 11:15 AM - 11:45 AM AEST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Generative AI is a powerful trend that harnesses AI models such as ChatGPT to create new and original content. In this session, we will discuss some of the key considerations for deploying generative AI while also exploring best practices for using generative AI to enhance business operations and create value for customers, while ensuring that its deployment aligns with the organization's values, competencies, and ethical standards.
Monday, 11 September, 2023 / 11:15 AM - 11:45 AM AEST
Brian Prentice, VP Analyst, Gartner
Geopolitics is playing out in the digital sphere and is increasingly having a direct impact on the operations of multinationals. This presentation will look at the most significant digital geopolitical events of the past year that can help CIOs contribute to their organization's strategic decision making.
Monday, 11 September, 2023 / 11:15 AM - 11:45 AM AEST
Kristin Moyer, Distinguished VP Analyst, Gartner
CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.
Monday, 11 September, 2023 / 03:00 PM - 03:30 PM AEST
Michael Warrilow, VP Analyst, Gartner
By 2028, having executed a successful cloud strategy will be a requirement for enterprise business success. This session will help IT leaders navigate the evolving cloud computing landscape, including the implications of multicloud, industry clouds and sovereign cloud deployments. Vendor dynamics, where they might collaborate and compete, will also be discussed.
Monday, 11 September, 2023 / 03:00 PM - 03:30 PM AEST
Richard Addiscott, Sr Director Analyst, Gartner
“Top trends” highlight shifts in the security ecosystem that aren't widely recognized, but have potential for disruption. This session will describe the significant trends in risk management and how organizations are taking advantage. Key issues include technological improvements in the security capability landscape; trends in creating a high-performing security organization; and long-term trends that will influence security strategy.
Monday, 11 September, 2023 / 03:00 PM - 03:30 PM AEST
Leigh McMullen, Distinguished VP Analyst, Gartner
2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.
Monday, 11 September, 2023 / 04:45 PM - 05:15 PM AEST
Don Scheibenreif, Distinguished VP Analyst, Gartner
Neha Ralhan, Sr Principal Analyst, Gartner
Customer Experience evolves as customers evolve. But what key forces should you pay attention to, and how do you position the IT organization to help? In this session, we'll share our key cultural, behavioral, and technology trends that promise to make things interesting.
Monday, 11 September, 2023 / 04:45 PM - 05:15 PM AEST
Adrian Leow, VP Analyst, Gartner
Recent surveys show that increasing alignment with business objectives is the top priority for enterprise application leaders. To do that, CIOs and application leaders must guide their organizations toward business transformation and next-generation application experiences. This presentation will highlight the key milestones on the strategic roadmap to the future of applications — AI, data and analytics and emerging technologies.
Monday, 11 September, 2023 / 04:45 PM - 05:15 PM AEST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM AEST
Kristin Moyer, Distinguished VP Analyst, Gartner
Most current sustainable IT programs represent a great start, but are barely scratching the surface of getting close to net zero. CIOs in enterprises with big sustainability ambitions will need to significantly up their game in order to achieve net zero in IT and likewise act in support of the wider enterprise. This presentation will guide you through upping your game to net zero.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM AEST
Pieter den Hamer, VP Analyst, Gartner
As an intelligence multiplier and complexity orchestrator, AI brings adaptability to an uncertain world in constant flux. No longer a passive partner, AI is now generating new knowledge and formulating new strategies. To differentiate and find unforeseen opportunities, CIOs need to make AI a ubiquitous, transparent and ethical decision-making companion.
Tuesday, 12 September, 2023 / 12:00 PM - 12:30 PM AEST
Manjunath Bhat, VP Analyst, Gartner
CIOs are looking for new practices for their software engineering organizations to mitigate the risk to the business and deliver a high level of business impact. The digital immunity concept provides a roadmap for creating resilient systems that delight customers. This session covers:
• What is the vision for digital immunity?
• What are the key elements of digital immunity?
• How can I build digital immunity?
Tuesday, 12 September, 2023 / 12:00 PM - 12:30 PM AEST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.
Tuesday, 12 September, 2023 / 02:15 PM - 02:45 PM AEST
Sally Parker, Sr Director Analyst, Gartner
AI is not the only thing driving rapid change in D&A. There is a rapid evolution in how and where analysis can be deployed, from the next generation of augmented UXs and beyond; composing and operationalizing D&A at scale; engineering decision intelligence; and relating everything; to enabling D&A at the edge. Understanding the business impact of these changes will allow organizations to resource-optimize, accelerate change, drive innovation and transform society over the next three years.
Tuesday, 12 September, 2023 / 05:00 PM - 05:45 PM AEST
More information coming soon.
Wednesday, 13 September, 2023 / 09:00 AM - 09:45 AM AEST
More information coming soon.
Wednesday, 13 September, 2023 / 11:45 AM - 12:15 PM AEST
Partha Iyengar, Distinguished VP Analyst, Gartner
This presentation will provide key insights for CIOs and executive leaders, drawn from the 2024 Gartner Board of Directors Survey. Post-pandemic, as boards have come closer to executive decision-making, it is even more important for executive leaders to understand and be aligned with board objectives and expectations.
Wednesday, 13 September, 2023 / 02:30 PM - 03:30 PM AEST
Don Scheibenreif, Distinguished VP Analyst, Gartner
Billions of machine customers are headed your way. But what tangible steps can CIOs take to get this moving in their organization? Don't be like the leaders of Kodak, Blockbuster, or Sears who failed to catch the next big wave. In this session, we'll share insights and actions from Gartner's new book, When Machines Become Customers, to help you meet this trillion-dollar opportunity.
Wednesday, 13 September, 2023 / 03:15 PM - 03:45 PM AEST
Bern Elliot, Distinguished VP Analyst, Gartner
ChatGPT is a generative AI chatbot which has gone viral due to its versatility and humanlike responses. ChatGPT is emblematic of a broader shift in generative AI that will likely transform human creativity and productivity, ushering massive transformation across industries. Key issues discussed include:
• How are enterprises deploying Generative AI today, and how will that change in the future?
• What should CIOs know about the Generative AI Tech Landscape?
• How will the Generative AI ecosystem evolve in the future?
Monday, 11 September, 2023 / 09:30 AM - 10:30 AM AEST
Don Scheibenreif, Distinguished VP Analyst, Gartner
Neha Kumar, Sr Director, Advisory, Gartner
Join us for our opening keynote which will help set the stage for the rest of IT Symposium/Xpo.
Monday, 11 September, 2023 / 11:15 AM - 11:45 AM AEST
Rita Sallam, Distinguished VP Analyst, Gartner
What are the habits of top technology leaders in organizations with consistent top financial performance over time? Gartner has analyzed the financial performance of Global S&P organizations versus their industries from 2014 to 2021 and identified common profiles of top and bottom performers. This session will show CIOs and technology leaders how to assess their business value competency maturity and leverage best practices of top performers to have maximum impact on the business performance and value of the organization.
Monday, 11 September, 2023 / 11:15 AM - 11:45 AM AEST
Kristin Moyer, Distinguished VP Analyst, Gartner
CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.
Monday, 11 September, 2023 / 03:00 PM - 03:30 PM AEST
Partha Iyengar, Distinguished VP Analyst, Gartner
The pandemic, geopolitical shifts and changing economic dynamics have created material changes in the boards of directors (aka, supervisory boards) priorities and composition. This session will share how CIOs can engage with their boards and demonstrate the strategic relevance of technology leadership regarding the issues that boards and their enterprises will care about the most in 2024.
Monday, 11 September, 2023 / 03:00 PM - 03:30 PM AEST
Leigh McMullen, Distinguished VP Analyst, Gartner
2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.
Monday, 11 September, 2023 / 04:45 PM - 05:15 PM AEST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.
Monday, 11 September, 2023 / 04:45 PM - 05:15 PM AEST
Luke Ellery, VP Analyst, Gartner
We live in an increasingly unpredictable world with a broad range of risks beyond cyber, including geopolitical, financial, environmental and labor shortages. However, CIOs are expected to deliver on mission-critical priorities — without exception.
This session will advise CIOs on addressing emerging IT vendor risks and establishing effective controls for their organization to build a resilient vendor ecosystem and avoid business disruption.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM AEST
Pieter den Hamer, VP Analyst, Gartner
As an intelligence multiplier and complexity orchestrator, AI brings adaptability to an uncertain world in constant flux. No longer a passive partner, AI is now generating new knowledge and formulating new strategies. To differentiate and find unforeseen opportunities, CIOs need to make AI a ubiquitous, transparent and ethical decision-making companion.
Tuesday, 12 September, 2023 / 12:00 PM - 12:30 PM AEST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.
Tuesday, 12 September, 2023 / 12:00 PM - 12:30 PM AEST
Richard Addiscott, Sr Director Analyst, Gartner
Too often the end-user employee is seen as "the weakest link" when it comes to cybersecurity breaches. But is it fair when they've virtually no influence over the system's security they must use daily? Hint: the answer is no. Join this session to see how taking a more holistic approach to securing your entire internal digital supply chain delivers a secure digital workplace and fosters security consciousness in the corporate culture.
Tuesday, 12 September, 2023 / 12:00 PM - 12:30 PM AEST
Kristian Steenstrup, Distinguished VP Analyst, Gartner
With more intelligent assets, smart machines and devices across the business, managing the software within is neglected. It falls between the cracks of IT management and physical plant management, causing cyber and operational risk to all companies. The influence of cloud and viruses extends far beyond the data center and into the mechanical world. This is not just in a few industries. Anyone with a factory, an elevator or an air conditioner has the same potential problem.
Tuesday, 12 September, 2023 / 04:15 PM - 04:45 PM AEST
Sharon Hakkennes, VP Analyst, Gartner
Two out of three CEOs and three out of four business executives want to see more IT done in the business units. CIOs themselves report that IT spending outside of IT is approaching 30% of all IT spending. Based on a primary research study, this presentation will outline how CIOs should respond to this trend to maximize both business and IT success.
Tuesday, 12 September, 2023 / 04:15 PM - 04:45 PM AEST
Neha Ralhan, Sr Principal Analyst, Gartner
Leaders say customer experience is important, but Gartner research has consistently identified three key barriers holding organizations back: transparency, collaboration and technology. In this session, we'll share strategies and examples of organizations that have overcome these barriers and what you can do as a CIO to keep the organization on track.
Tuesday, 12 September, 2023 / 04:15 PM - 04:45 PM AEST
Bern Elliot, Distinguished VP Analyst, Gartner
Generative AI has the potential to change applications from user interface based transactional platforms to interactive experiences for application users. Applications will improve and expand on user input to the application and suggest additional content or actions for the user to do. Software engineering leaders need to acquire skills to embed generative AI capabilities into applications they are building for their enterprises.
Tuesday, 12 September, 2023 / 05:00 PM - 05:45 PM AEST
More information coming soon.
Wednesday, 13 September, 2023 / 09:00 AM - 09:45 AM AEST
More information coming soon.
Wednesday, 13 September, 2023 / 10:00 AM - 10:30 AM AEST
Luke Ellery, VP Analyst, Gartner
Inflationary times create added complexity when negotiating with vendors. Proactively planning critical vendor renewals is key to negotiating fair pricing on both renewals and new deals. This session will use two vendor proposal case study scenarios to demonstrate a powerful 4-step approach to proactively plan for negotiations. The 4-step approach will guide CIOs on how to "vendorize" a playbook using simple should-cost models for negotiating win-win deals for both the vendor and client.
Wednesday, 13 September, 2023 / 10:00 AM - 10:30 AM AEST
Kristin Moyer, Distinguished VP Analyst, Gartner
Regulators are pushing enterprises to publish their CO2 emissions and many organizations have pledged to reach Net Zero emissions or to substantially reduce their greenhouse gas emissions. It's time for CIOs to step up and take a leadership role in designing and delivering the data and analytics capabilities to measure, model, and improve enterprise performance in achieving climate goals.
Wednesday, 13 September, 2023 / 11:45 AM - 12:15 PM AEST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Successful M&A is best played as a “team sport.” The CIO is part of the M&A team and must play a key role in M&A for business outcomes to be achieved. The M&A process is not always well understood and it’s not always clear where and how CIOs need to be involved to deliver success.
Monday, 11 September, 2023 / 09:30 AM - 10:30 AM AEST
Don Scheibenreif, Distinguished VP Analyst, Gartner
Neha Kumar, Sr Director, Advisory, Gartner
Join us for our opening keynote which will help set the stage for the rest of IT Symposium/Xpo.
Monday, 11 September, 2023 / 11:15 AM - 11:45 AM AEST
Kristin Moyer, Distinguished VP Analyst, Gartner
CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.
Monday, 11 September, 2023 / 02:15 PM - 02:45 PM AEST
Mary Mesaglio, Managing Vice President, Gartner
Transformations require humans to change in deep and meaningful ways. And yet most enterprises collectively ignore 50 years of behavioral science describing how humans change and under what conditions. This has to change. The session provides leaders with tactics and strategies on how to change behaviors, adopt new habits and don new identities inside organizations.
Monday, 11 September, 2023 / 03:00 PM - 03:30 PM AEST
Gavin Tay, VP Analyst, Gartner
2020 hit the world with an opportunity to pivot the organizational culture in support of hybrid working today. Little changes can add up to big benefits. CIOs can use these hacks to nudge, guide and ultimately transform how your hybrid organization works. This rapid-fire session will reveal the top 20 culture hacks that drive adoption and efficiency.
Monday, 11 September, 2023 / 03:00 PM - 03:30 PM AEST
Leigh McMullen, Distinguished VP Analyst, Gartner
2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.
Monday, 11 September, 2023 / 04:45 PM - 05:15 PM AEST
Marcus Blosch, VP Analyst, Gartner
Operating model is a term you'll hear a lot, but few people can actually explain what they are. In this session we'll clarify what's actually meant by an enterprise operating model, then we'll look at their building blocks and a straight forward design process, and finish with some case studies to illustrate the process. By the end of this session, you'll know what an enterprise operating model is, and how to design and build one.
Monday, 11 September, 2023 / 04:45 PM - 05:15 PM AEST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM AEST
Pieter den Hamer, VP Analyst, Gartner
As an intelligence multiplier and complexity orchestrator, AI brings adaptability to an uncertain world in constant flux. No longer a passive partner, AI is now generating new knowledge and formulating new strategies. To differentiate and find unforeseen opportunities, CIOs need to make AI a ubiquitous, transparent and ethical decision-making companion.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM AEST
Padraig Byrne, Sr Director Analyst, Gartner
Observability provides modern organizations with a new 'central nervous system,' allowing them to quickly identify, categorize and remediate application health and performance issues as they arise. Performance issues are costly, with impacts ranging from loss of revenue to negative press and dissatisfied end-user clients, yet most organizations still rely on older methods of IT monitoring not suited to modern environments.
Tuesday, 12 September, 2023 / 12:00 PM - 12:30 PM AEST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.
Tuesday, 12 September, 2023 / 02:15 PM - 02:45 PM AEST
Leigh McMullen, Distinguished VP Analyst, Gartner
In this session, you will learn to win political conflicts without losing your soul. You will learn to recognize and counter more than a dozen forms of resistance that CIOs commonly face, along with techniques to handle more advanced political situations, such as malevolent actors, and the essential tools of persuasion. All of this wrapped in a fun and entertaining exploration of the wisdom of one of Japan's greatest swordsmen.
Tuesday, 12 September, 2023 / 04:15 PM - 04:45 PM AEST
Sid Sahoo, Sr Director Analyst, Gartner
CIOs constantly struggle to communicate the business value of IT. Why? Because it's the wrong question. The right question is, "how does digital information and technology contribute to business outcomes?" Learn new techniques for demonstrating how information and technology initiatives enable multiple, inter-related business initiatives that collectively deliver the enterprise outcomes in focus.
Tuesday, 12 September, 2023 / 04:15 PM - 04:45 PM AEST
Daniel Sun, VP Analyst, Gartner
As compared with transformations, micro innovations are faster, cheaper and can have a big impact. Micro innovations are a more viable option for executing innovations effectively during times of market volatility. This session, via case studies, provides CIO with guidance on how to strategize, plan, and implement digital foundations to unleash the potential of micro innovations.
Tuesday, 12 September, 2023 / 05:00 PM - 05:45 PM AEST
More information coming soon.
Wednesday, 13 September, 2023 / 09:00 AM - 09:45 AM AEST
More information coming soon.
Wednesday, 13 September, 2023 / 11:45 AM - 12:15 PM AEST
Pieter den Hamer, VP Analyst, Gartner
Evolving from AI pilots/POCs to production is challenging. Gartner has identified three design patterns proven to work in early AI pioneers, providing reference templates for organizations seeking to accelerate the deployment of AI products.
Wednesday, 13 September, 2023 / 11:45 AM - 12:15 PM AEST
Daniel Sun, VP Analyst, Gartner
This breakout is about infusing management skills with comfort and competency around sustained uncertainty and discontinuous change. The best strategic thinking is that CIOs don't let the future surprise them. They understand the bigger ecosystem and are comfortable anticipating potential futures. They embrace divergent thinking, invite dissent and converge on a forward path. Three specific skills have been discussed in this session.
Wednesday, 13 September, 2023 / 02:30 PM - 03:00 PM AEST
Sid Sahoo, Sr Director Analyst, Gartner
CIOs continue to experience cost pressures due to their geography or global pressures. This session provides new insights into the pitfalls mature organizations avoid and how they optimize their costs more effectively.
Wednesday, 13 September, 2023 / 02:30 PM - 03:00 PM AEST
Many CIOs continue to struggle to make culture change happen within their organizations. This session will share three case studies of clients that have used Gartner's 5 Steps for Culture Change model. These clients have successfully driven culture change in their organizations, and the session will cover common challenges and best practices.