Agenda

Attendees learn about supply chain strategy, planning, technology, talent, and more at Gartner Supply Chain Symposium/Xpo™.

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Agenda / Track

Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT

Signature Series: Future of Supply Chain Path to Reinvention

Miguel Cossio, Sr Director Analyst, Gartner

During the past few years of heightened disruption, the focus on, and recognition of, supply chain value increased. This session discusses what high-performing supply chains plan to evolve over the next three-to-five years to increase value recognition, including commercial innovation, authentic sustainability, real-time decision execution and human-centric work design.

Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT

CSCO Strategies for Mitigating Risk to Maximize Outcomes

Joanne Joliet, VP Analyst, Gartner

As global events continue to pressure test supply chains, CSCOs must find the balance in managing risk while driving growth. This session will help CSCOs ensure they are effectively managing the right risks, secure critical talent and accelerate digital investments so they are in an even stronger position for the future.

Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT

Making the Supply Chain a Competitive Advantage with Commercial Innovation

Pierfrancesco Manenti, VP Analyst, Gartner

Commercial innovation is a novel way for the supply chain to support business growth by developing offerings above and beyond the product. To realize it, CSCOs must focus on three capabilities: deliver customer enablement opportunities, commercialize capabilities through supply chain as a service offering and integrate customer needs and wants via digital twin of the customer.

Monday, May 08, 2023 / 03:00 PM - 03:45 PM EDT

Roundtable: Acquire, Develop and Retain Analytics Talent

Noha Tohamy, Distinguished VP Analyst, Gartner

Developing, motivating and retaining your current analytics talent are as critical as attracting top recruits. Come to this roundtable to share with peers best practices, common challenges and learnings on how to build a strong talent pipeline and increase your overall analytics bench strength.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 03:00 PM - 04:30 PM EDT

Workshop: Navigate Ambiguity in Communicating a Sustainability Initiative’s ROI

Heather Wheatley, Sr Director Analyst, Gartner

Lindsay Azim, Director Analyst, Gartner

Knowing where to start to estimate the ROI of a sustainability initiative can be difficult. In particular, the financial benefits of different sustainability initiatives can be hard to quantify. Join this workshop to understand the benefits of your initiative that align with broader business goals and develop a plan to navigate and communicate ambiguity.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT

Improve Service Through the Digital Twin of the Customer

Beth Coppinger, Sr Director Analyst, Gartner

The impact of being unable to forecast customer expectations for new products, predict upside or downside demand variations, or align supply to demand risk has led CSCOs to invest in creating a digital twin of customers. DToC simulates how a customer reacts given a specific set of ecosystem parameters, conditions, and control or input signals. It helps supply chain organizations fulfill customer demand for products or services, resulting in increased revenue and lasting customer relationships.

Monday, May 08, 2023 / 05:00 PM - 05:45 PM EDT

Ask the Expert: How Will Machine Customers Impact the Supply Chain?

Don Scheibenreif, Distinguished VP Analyst, Gartner

In this Ask the Expert Session, Don Scheibenreif and Pierfrancesco Manenti will discuss the implications of machine customers on the supply chain and answer questions from the group.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 07:30 AM - 08:30 AM EDT

Exclusive Invitational Program Breakfast: Drive Business Growth With the Supply Chain of the Future

Miguel Cossio, Sr Director Analyst, Gartner

Supply chain leaders have a big opportunity in the next three to five years to reinvent their organizations and drive business revenue. Join this exclusive invitational program to discover four paths to reinvention. Find out what you can start to do now to build your supply chain of the future and become an irreplaceable partner to the C-suite. Please come early as this session is first come, first serve.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT

Signature Series: CEO Concerns 2023 — Implications and Actions for CSCOs

Ken Chadwick, VP Analyst, Gartner

CEOs must meet the dual challenges of growing the business while responding to the challenges of evolving markets. This presentation will review our most recent insight on the challenges and priorities of the CEO, and how supply chain leaders can respond to support the needs of the business.

Tuesday, May 09, 2023 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Supply Chain Risk Appetite — What Is It and How Can It Be Used?

Heather Wheatley, Sr Director Analyst, Gartner

We are increasingly using the term "risk appetite" to define how much risk we want to take. But what does that mean in practice? What existing appetite for risk do we have, and what happens when a risk is outside our appetite?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 10:30 AM - 11:15 AM EDT

CSCO Circle Roundtable: Creating a Compelling Digital Supply Chain Strategy and Roadmap

Pierfrancesco Manenti, VP Analyst, Gartner

Creating a compelling digital transformation strategy and roadmap is often a challenge for CSCOs. It requires answering 3 key questions : why? what? how? It requires documenting current gaps, identifying future state, and prioritizing initiatives to deliver business value. Attend this roundtable to discuss your challenges and learn from peers about best practices for creating a compelling supply chain digital strategy and roadmap that your board of directors will approve.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT

Your Supply Chain Employees Will Leave: Here's How to Embrace Turnover

Caroline Chumakov, Director Analyst, Gartner

Your best employees are leaving your organization and, as CSCO, you couldn’t be happier. How could this be? The future-focused CSCO will recognize that turnover has its benefits. Employees can experience skill stagnation and decreased satisfaction with work. Rapidly-shifting skill needs and hybrid work models are upending the traditional employment contract. CSCOs seeking to thrive in a high-turnover future will need to flip their talent strategies on their heads.

Tuesday, May 09, 2023 / 12:15 PM - 01:00 PM EDT

CSCO Circle Roundtable: Setting Your Sails For Economic Headwinds

Joanne Joliet, VP Analyst, Gartner

Economic forecasts from the World Bank Group and IMF predict a decline in global growth for 2023. While CSCOs and Supply Chain Leaders manage the daily operational challenges, they must also use the situation to their advantage to create opportunities. Attend this roundtable to discuss your challenges and learn from peers how they are surviving and thriving in this economic moment.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT

Signature Series: Trends Driving the Supply Chain Top 25 in 2023 and Beyond

Pia Orup Lund, Sr Director Analyst, Gartner

Gartner's Supply Chain Top 25 companies sense and respond to trends more quickly than their peers. In this session, attendees will learn about the trends that Top 25 companies are responding to and what capabilities differentiate these leading companies.

Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT

Case Study: How AstraZeneca Put People First to Harness the Value of Digital Supply Chain Transformation

Lucy Alexander, Capabilities Lead, Global Supply Chain & Strategy, AstraZeneca

Supply chain organizations are increasingly focused on digitalization. However, many focus on digital technologies only, and often forget the critical role people play to achieve greater success in digital transformation. In this session, AstraZeneca will discuss why the key to realizing value from digital transformation is the people, who design, train, manage and use technology and associated analytics, and collaborate to make critical decisions based on the outputs. CSCOs and senior supply chain executives can learn from AstraZeneca how putting people first in their digital transformation instead of the technology can lead to greater success.

Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT

Strategies to Select Winning Products for the Circular Economy

Sarah Watt, VP Analyst, Gartner

Successful application of the circular economy relies on selecting the right products. In this stretching session, we will examine the key product, market, and financial and environmental attributes that must be assessed to discriminate between winning and losing circular economy products.

Tuesday, May 09, 2023 / 04:00 PM - 04:45 PM EDT

Roundtable: Fighting Forced Labor and Protecting Supply Chains is More than Managing Reputational Risk

Koray Kose, Sr Director Analyst, Gartner

Forced labor and human trafficking are causing significant risk exposure to supply chains from material, reputational and compliance risks. Organizations might unknowingly contribute to this exploitation, risking their other CSR/ESG efforts to turn into "damaged goods" through their ecosystem exposure. Join this discussion to share and learn from others on important steps your peers are taking to make this topic a C-level priority.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 04:00 PM - 04:45 PM EDT

CSCO Circle Roundtable: Dealing With Higher Employee Turnover as a Post-COVID-19 Reality

Dana Stiffler, Distinguished VP Analyst, Gartner

Gartner research shows that your post-COVID-19 employee turnover rates will be permanently higher by 15% to 20% on average. CSCOs must face this fundamental shift in employment markets head-on and renovate their mindsets and talent strategies to suit. This session provides a forum for lively discussion and creative solutions to address this latest supply chain talent disruption.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT

Case Study: Response is Not a Strategy – How Siemens Steers Its Global Supply Chain Strategy by Dynamically Sensing and Integrating Market Changes

Alexander Tschentscher, Head of Supply Chain Logistics Strategy, Siemens

Sven Markert, Executive Vice President Supply Chain Logistics – Smart Infrastructure, Siemens AG

In a world with cognitive overload and evolving expectations, “sense, shift and steer” becomes a key element of creating the supply chain of the future. We created the Strategic Diamond, a model allowing us to continuously develop from rigid into flexible structures, by connecting market and strategy. Our case study will deliver you an insight into our journey from creating the model with research & universities to designing the actual diamond with valid examples to upscale and rollout in the community.

Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT

Signature Series: Top Supply Chain Technology Trends

Simon Jacobson, VP Analyst, Gartner

This breakout will outline the key technology themes and emerging solutions that leading edge supply chain organizations' are adopting to address the competitive dynamics of their markets. This session will leverage Gartner's research to highlight the key issues driving investments in emerging supply chain technologies.

Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT

Realizing the True Potential of Ecosystem Partnerships

Joanne Joliet, VP Analyst, Gartner

CSCOs face critical challenges beyond the ability of just one organization. Forty-four percent of supply chain leaders recognize ecosystem partnerships as key to addressing critical concerns, but most CSCOs report a high degree of difficulty in execution. This session explores the barriers to ecosystem success and the approaches that leading supply chain leaders take to overcome challenges, and share lessons on areas where industry ecosystem partnerships are working.

Wednesday, May 10, 2023 / 01:30 PM - 02:15 PM EDT

Ask the Expert: The Doctrine of Supply Chain Innovation: What Makes a Winning Power of the Profession Submission

Eric O'Daffer, VP Analyst, Gartner

Maria Nieradka, VP Analyst, Gartner

Curious about supply chain innovation? Want to learn about what makes a tremendous supply chain innovation in today's changing environment in technology or process, customer or patient, social impact or people breakthroughs? Join this Ask the Expert session with the research lead of Gartner's Innovation Research since 2014 ready to ask questions about supply chain innovation and how to think about it at your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT

Supply Chain Services and SCaaS to Enable Supply Chain Commercial Innovation Strategy

Michael Dominy, VP Analyst, Gartner

Orienting supply chain as value generating service provider enables organizations to drive revenue indirectly through commercial innovations and directly through SCaaS. This session will explain what SCaaS is, why it is an emerging opportunity and who is offering SCaaS.

Monday, May 08, 2023 / 10:00 AM - 10:45 AM EDT

Gartner Opening Keynote: Unlocking the Collective Potential of Supply Chain

Caroline Chumakov, Director Analyst, Gartner

Heads of supply chain are leading in a world of uncertainty with geopolitical, social, environmental, and technological shifts driving greater complexity in their operating environments. The executive challenge is to maintain forward momentum, to support commercial business opportunities while driving greater productivity from our supply chains. But can we rely on the traditional approaches to improving productivity? Join us for the Gartner Opening Keynote in which we will focus on the ways that supply chain leaders can innovate on productivity by unlocking the collective potential of their supply chain organization.

Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT

Supply Chain Jones Trek to the Temple of Digital Gold

Michael Dominy, VP Analyst, Gartner

Supply Chain Jones was a brilliant and ambitious supply chain executive. She had been tasked with implementing digital across the company's supply chain. In this session we will share her experiences and lessons learned during her trek using data and insights from our 7 years of digital business research to show how it mirrors our findings.

Monday, May 08, 2023 / 11:30 AM - 12:30 PM EDT

CSCO Circle Panel Discussion: Resilience and Risk Mitigation in a Polycrisis World

Josh Chou, Vice President, Global Operations and Supply Chain, McCormick

Marc Kalmes, SVP Global Supply Chain, Championx

Sven Markert, Executive Vice President Supply Chain Logistics – Smart Infrastructure, Siemens AG

Lisa Kulok, EVP, Chief Supply Chain Officer, Columbia Sportswear

Geopolitical, economic and climatic events are occurring with greater frequency and severity, and they all directly impact the supply chain. Can companies plan and invest enough in resilience to mitigate all risks, and should they? Our panel will discuss the latest thinking on how companies are defending themselves, and planning for the future.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 11:30 AM - 01:00 PM EDT

Workshop: Refocus Your Center of Excellence to Balance Strategic Objectives and Operational Needs

Ken Chadwick, VP Analyst, Gartner

COE leaders have two contradictory fears — being perceived as an ivory tower detached from operations; and getting drawn into tactical activities detached from supply chain strategy. This session will explore how COEs can walk that tightrope of synergistic engagement with operations while producing deliverables that address strategic objectives.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT

2026 Supply Chain Sustainability Predicts

Sarah Watt, VP Analyst, Gartner

How should CSCOs prepare their organizations for the sustainability expectations of tomorrow? In this session, we will look at trends likely to shape supply chain sustainability strategy between now and 2030. Using a series of data points and case studies, we will demonstrate how new sustainability focus areas will accelerate for supply chain leaders.

Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT

The Future of Frontline Work

Suzie Petrusic, Director, Research, Gartner

For frontline workers, there's a future with more location flexibility and definitely more time flexibility. But flexibility is not the entirety of the future of work. This session will look at the impact of technology (especially AR and VR), new employment models, evolving business models and other substantial shifts in how frontline work is done, by whom & what is it. We'll also look across industries including healthcare, retail, etc.

Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT

Case Study: Managing Cybersecurity Risk in A Complex Mission-Driven Organization

Jeff Bruce, Program Manager, Trusted Systems & Networks (TSN), USAF Cryptologic & Cyber Systems Division

Supply chain resilience is paramount for the U.S. Air Force. Join Jeff Bruce as he discusses how the Air Force approaches supply chain cybersecurity through a matrixed approach spanning multiple parts of a highly complex organization.

Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT

3 Leadership Actions for Overcoming Organizational Barriers to Profitable Growth

Paul Lord, Sr Director Analyst, Gartner

Supply chains will continue to experience unanticipated disruptions and market constraints. In addition to navigating these headwinds, CSCO’s must diagnose and overcome challenging stakeholder dynamics that plague organizations under all conditions. This session will provide actionable insights for CSCO's to mitigate and overcome the most prominent barriers to optimized supply chain performance.

Monday, May 08, 2023 / 03:00 PM - 05:00 PM EDT

CSCO Circle Research Discussion: Solving the Supply Chain Digital Dilemma: Human Visibility + Digital Analytics

Suzie Petrusic, Director, Research, Gartner

Michael Dominy, VP Analyst, Gartner

Supply chain professionals rely on digital technology to help inform their decisions for many different business objectives, from recovering from disruptions to customer experience to cost optimization. But rarely are CSCOs satisfied with the the returns on their digital investments. Join this session to learn about a new approach to digital technology that will multiply the decision-making power of your supply chain.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT

Organize to Accelerate Your Digital Strategy

Ken Chadwick, VP Analyst, Gartner

Deployment of digital strategies, and the subsequent change management, is a constant struggle for supply chain leaders. Success lies in organizing to design, deploy and support digital initiatives across the business. This session will introduce top practices leading companies are using to organize leadership and staff to achieve their digitalization objectives.

Monday, May 08, 2023 / 05:00 PM - 05:45 PM EDT

Ask the Expert: Troubleshooting Sustainable Packaging Roadblocks

John Blake, Sr Director Analyst, Gartner

Supply chain leaders are either faced with the challenge of delivering sustainable packaging commitments or defining their organizations' sustainable packaging strategy. In this session, participants can ask Gartner's packaging expert how to identify and navigate their challenges in delivering and setting sustainable packaging goals.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT

Let the C-Suite See You: Mastering the Art of Storytelling

Lindsay Azim, Director Analyst, Gartner

Communication stalemates are a constant roadblock for CSCOs trying to drive change, secure resources, and achieve results in today's human-centric world. It is time to change how you communicate your messages to your peers and the board. Learn how to amplify your communication skills to be heard and let the C-Suite see you as an integral executive leader.

Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT

Combating Enterprise and Ecosystem Cybersecurity Threats

Brian Schultz, Sr Director Analyst, Gartner

Leaders stand at the intersection of two colliding forces, the extensive digitization of operations and the increasing threat of cyber attack. CSCOs have a false sense of security, because if their supply chains haven’t already been compromised, they likely will be.

Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT

The Power of "C": A Recipe for Better Decision Making

Noha Tohamy, Distinguished VP Analyst, Gartner

What does a good decision look like? And how effective are our current supply chain decision-making processes? Come to this session to learn about the defining characteristics of good decisions and leave with a practical framework to improve decision-making at your organization.

Tuesday, May 09, 2023 / 02:00 PM - 03:30 PM EDT

CSCO Circle Workshop: Building a Net-Zero Supply Chain Strategy

Lindsay Azim, Director Analyst, Gartner

Organizations are making bold commitments to achieve net-zero GHG emissions. CSCOs are in the spotlight for emission reductions in the value chain, but don’t have a plan to reach these goals. This interactive session will use Gartner tools and templates to develop a strategic roadmap to net zero.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT

Driving Growth via the Supply Chain: A Three-Part Recipe

Beth Coppinger, Sr Director Analyst, Gartner

The number one priority of CEOs is driving growth and CSCOs are increasingly called on to support this agenda. Delivering on the basics of on-time and in-full to drive customer satisfaction is no longer enough. Competitive advantage comes from driving excellence in CX to improve customer ease and ultimately deliver commercial innovation. Attendees will learn the three-part recipe for driving growth.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT

Case Study: Unlocking the Power of Data

Russell Shimp, Executive Director, WW PC Fulfillment Team, Lenovo

Data is the fuel in supply chain, however it is often unutilized. Actually, the focus is shifting from data to insights, and further to decisions and actions. This session will demonstrate how leading supply chain organizations have used data insights to support various use cases of decision intelligence.

Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT

How DEI Is the Secret Sauce in Your Supply Chain People Strategy

Dana Stiffler, Distinguished VP Analyst, Gartner

How is your post-pandemic work culture shaping up? Will supply chain’s diversity, equity and inclusion (DEI) capabilities and reputation help or hurt? This session will help you protect the gains you’ve made and keep you motivated to continue your journey, personally and professionally. Your mission: strengthen DEI as the secret sauce that keeps your organization moving forward rather than backward.

Wednesday, May 10, 2023 / 10:30 AM - 11:15 AM EDT

CSCO Circle Roundtable: Commercial Innovation – Supply Chain is More than a Cost Center

Beth Coppinger, Sr Director Analyst, Gartner

Eighty-nine percent of the board of directors (BoD) no longer see digital as a separate strategy but as an implicit part of the overall growth strategy. If your BoD is focused on driving growth, what is your supply chain doing to support that goal? In this session, we will discuss the barriers and opportunities to transform your supply chain into a growth driver.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT

Three Strategies to Integrate Sustainability Into Supply Chain Operating Activities

Kevin Lawrence, Director Analyst, Gartner

Companies often struggle to make progress towards sustainability goals because there is a gap between everyday operations and sustainability ambitions. This session will offer CSCOs pragmatic strategies to begin to weave sustainability directly into supply chain activities where critical decisions are routinely made.

Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT

Mastering Uncertainty: The Rise of Resilient Supply Chain Planning

Noha Samara, Director Analyst, Gartner

Traditional planning does not cope with complexity and uncertainty, which calls for a new approach — resilient planning. This session will explore what resilient planning is and how a company can leverage and combine new and emerging technologies allied with a paradigm shift in thinking to enable resilient planning for their supply chain.

Monday, May 08, 2023 / 11:30 AM - 12:15 PM EDT

Ask the Expert: Purposefully Plan for Sustainability

Brenda Westbrook, Sr Director Analyst, Gartner

This session will provide a forum to answer questions about how Supply Chain Planning Leaders can engage in supporting sustainability goal s. We will discuss topics including how publicly available ESG information can be leveraged in the planning process, how S&OP can be expanded to include ESG considerations in balancing objectives, and how all of this could support reporting and audit of published ESG goals.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT

Achieve Stable Operations Schedules With a Balanced Supply Plan

Marko Pukkila, VP Analyst, Gartner

Manufacturing companies struggle in maintaining stable operations in their factories. Rapidly changing customer demands lead to frequent changeovers to the production schedules and equipment setups, resulting too much downtime and lost production capacity. In this session we talk about the effects of unbalanced and unrealistic supply plans being tossed over to the operations, and discuss how supply chain planning process can help improve operations stability.

Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT

Build Your Business Case to Invest in Supply Chain Planning – Move Forward or Fall Behind

Cristina Carvallo, Sr Director Analyst, Gartner

Organizations need to make faster, more aligned decisions to balance supply, demand and financial targets in an ever more volatile world. Many want to transform their planning processes and deploy new technology solutions to advance their capabilities but struggle to get the appropriate investment to support their transformation. This session will help attendees build the business case for to invest in supply chain planning.

Monday, May 08, 2023 / 03:00 PM - 03:45 PM EDT

Roundtable: Changes to Implement in Your Planning Organization When Going Direct to Consumer

Xiaoshun Sue Grant, Director Analyst, Gartner

In this session, we will discuss considerations and changes needed for the planning organization to be ready to go direct to consumer. This session covers changes in the planning strategy, organization structure, and planning processes and metrics to effectively run in a D2C model.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT

Improve SCP Performance by Differentiating Metrics Based on Four Planning Horizons

Joel Knox, VP, Team Manager, Gartner

Defining metrics by planning horizons is a key success factor for effective decision making. However, few supply chain planning leaders do it well. This session helps supply chain planning leaders identify which metrics best fit with strategic planning, S&OP, S&OE and operations execution.

Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT

Focus on the Decision: The Future of Supply Chain Planning

Pia Orup Lund, Sr Director Analyst, Gartner

What happens when our well-known, traditional planning processes (IBP, S&OP, S&OE) aren't fit for a fight anymore? In this session, we'll introduce the concept of decision-centric planning, where we challenge you to rethink how you will plan in the future using technology as an enabler. Prepare to be provoked!

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT

Break the Cycle of Chaotic Reaction: Build Your Scenario Planning Muscle

Cristina Carvallo, Sr Director Analyst, Gartner

Supply chain planning leaders have doubled down on planning capabilities that support faster, informed decision-making in a volatile world. Many are still struggling to perfect this and are stuck in a state of chaotic reaction. This session will challenge thinking on your current approach and scenario planning paradigm.  We will share tips to reframe scenario planning activities to optimize how you plan for disruption..

Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT

Don't Treat Your Demand Plan as Disposable — Protect and Nurture It

Marko Pukkila, VP Analyst, Gartner

Monthly demand planning in many companies is still a zero-based planning process. The demand plan is built from ground up each month, and all past insights are lost in the process. This session discusses an incremental demand planning process that aims to protect the master plan, builds on existing planning intelligence and achieves more efficient exception based demand planning process.

Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT

Key Strategies for an Effective Product Portfolio Optimization Framework

Lusi Zheng, Sr Director, Advisory, Gartner

Growth continues to be a top priority for most organizations. One of the ways that historically has been associated to growth is the expansion of the portfolio with new offerings, however this poses a complexity challenge too. In this session we will discuss the strategy so that Supply Chain Planning Leads support the portfolio optimization, how to balance complexity and a framework to put in place so the process can be replicated and sustained.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT

Reflections from the Top 25 Supply Chains: Planning Trends Highlights

Noha Samara, Director Analyst, Gartner

This session highlights key supply chain planning trends and sheds light on great planning practices adopted by leading organizations and the Top 25 Supply Chains.

Wednesday, May 10, 2023 / 10:30 AM - 11:15 AM EDT

Roundtable: The Role of Planning Technology in Digital Transformation

Noha Tohamy, Distinguished VP Analyst, Gartner

The planning function is oftentimes a key enabler to supply chain digital transformation . At this round table, supply chain planning executives can share their journey, best practices and challenges in adopting planning technology to support their organizations’ digital goals.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT

Role of Supply Chain Planning in Driving Agility

Lusi Zheng, Sr Director, Advisory, Gartner

To be more agile is part of all organizations objectives, but what is agility and how it impacts the supply chain planning way of work? This session is intended to discuss the types of process agility , from the design to the operation. How to tackle them and what supply chain planning can do to enable the organization in truly being more agile.

Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT

Case Study: Lenovo Mitigates Materials Risks Through Supplier Visibility

Tejuan Manners, Executive Director, Strategic Transformation Operations, Lenovo Corporation

In this session, hear how Lenovo has embarked on an exciting journey building a supplier collaboration program that drives better visibility, not only into its Tier 1 suppliers but also into its Tier 2 and 3 suppliers, enabling better and faster planning decisions throughout the time horizon.

Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT

A Framework for Improving Supply Planning with External Manufacturers

Brenda Westbrook, Sr Director Analyst, Gartner

In an unpredictable world, a need for agility and flexibility is a key driver for outsourcing manufacturing. However, Supply Chain Leaders report these as being the areas where they are least satisfied with the benefits. This breakout helps Supply Chain Planning Leaders establish solid supply planning foundations that create the right context for enhanced flexibility and agility with external manufacturers.

Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT

From Reconciliation to Integration: Financial Planning and Sales & Operations Planning

Xiaoshun Sue Grant, Director Analyst, Gartner

Low maturity organizations let financial budget dictate their operational plan. Medium maturity organizations focus on reconciling the difference between the two. This session challenges Supply Chain Planning Leaders to integrate Financial Planning and Sales & Operations Planning by aligning the input early in process rather than reconciling the output at the end of the process.

Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT

Measure and Manage an Outcome-Based Supplier Diversity Program

Lindsay Azim, Director Analyst, Gartner

Eighty four percent of procurement leaders measure success of their supplier diversity programs by tracking the percentage of spend allocated to diverse suppliers. This session will explore why our current approach to supplier diversity is flawed and a new path forward to measure and manage outcome-based programs that create sustained value and tie diversity impact to ESG goals.

Monday, May 08, 2023 / 11:30 AM - 12:15 PM EDT

Roundtable: 3rd Party Cybersecurity Risk in the Supply Chain

Brian Schultz, Sr Director Analyst, Gartner

The cybersecurity attack surface for supply chains is growing at an ever increasing rate. Every vendor, or partner, where an organization’s information is used, stored or created is a potential cyber risk. In this session, participants will actively discuss the practices that they are adopting to engage outside partners in assessing, addressing and monitoring 3rd party cybersecurity risk in the supply chain.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 11:30 AM - 12:30 PM EDT

Contract Negotiation Clinic: Software as a Service

Yanni Karalis, VP Analyst, Gartner

Supply chain leaders are seeing a proliferation of Software as a Service (SaaS) contracts. This interactive session will cover key contract terms often included and which ones they can negotiate; identifying and negotiating hidden costs; and how to future-proof SaaS contracts. Attendees should come to this session ready to contribute their experiences and ideas

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT

Why a Procurement Reorg Isn’t the Answer and What to Consider Instead

Fareen Mehrzai, Sr Director Analyst, Gartner

Leaders often default to organizational redesign when looking to resolve problems deemed to be “structure-related,” but this can be costly, time-consuming and overly complicated. Supply Chain and Procurement leaders will discover lower-effort, less obtrusive solutions in their operating models and governance.

Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT

Top Trends and Challenges Shaping Procurement Leader Priorities

Ryan Polk, Sr Director Analyst, Gartner

For decades, procurement leaders have been focused on transforming their teams. Success has never come easy, and emerging trends make it even more challenging today. To successfully navigate today's dynamic world, procurement leaders must identify the most critical emerging trends impacting their function, unpack the challenges they pose, and prioritize the key actions in response.

Monday, May 08, 2023 / 03:00 PM - 03:45 PM EDT

Roundtable: How Do I Partner With My Strategic Suppliers to Navigate Disruption?

Andrea Greenwald, Sr Director, Advisory, Gartner

Strategic third-party relationships have been strained for over three years in the wake of disruption. Attend this roundtable to discuss with peers a range of tactics to collaborate with strategic suppliers, from relationship tactics to building trust, to recommending contractual terms and weathering future storms.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT

Unlocking Supplier Innovation: Capturing Greater Value Through Deeper Supplier Collaboration

Meghan O'Doherty, Director, Advisory, Gartner

Supplier innovation is an often overlooked tool in Procurement’s toolkit, capable of solving evergreen business challenges as well as countering market and geopolitical disruptions. The latest research from Gartner's Procurement Research Team delves into what procurement leaders can do to make sure they are getting the most value possible out of supplier innovation, including how to source innovation ideas and how to decide which innovations to pursue.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 11:15 AM EDT

Roundtable: How to Effectively Engage Suppliers on Sustainability

Miguel Cossio, Sr Director Analyst, Gartner

Procurement leaders are uniquely positioned in enabling their organization's ESG and sustainability agenda, and expectations of the function are higher than ever. Come to this session to exchange insights with your peers on how to incentivize and support suppliers to help them deliver on sustainability objectives. Attendees should come to this session ready to contribute their experiences and ideas.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 10:30 AM - 12:30 PM EDT

Research Discussion: Accelerating Procurement's Digitization: Securing Procurement Technology and Crafting Change Management Plans

Meghan O'Doherty, Director, Advisory, Gartner

Too often, procurement organizations find their technology needs are deprioritized, delaying, limiting or even preventing digitization efforts. The Gartner procurement research team's latest study identifies why this happens, what procurement can do differently to secure the technology it needs, and how to successfully navigate change management to get the most ROI out of those new tech investments.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT

How to Build a Tail-End Spend Supply Chain Strategy to Drive Cost Optimization

Yanni Karalis, VP Analyst, Gartner

Supply chain leaders have historically focused on actively managing top suppliers, which has led to a sprawl of smaller suppliers entering the organization, increasing risk and rogue spending. They must address the untapped area of tail spend while educating senior leadership on the importance of managing it. This session provides step-by-step guidance on how to build such a cost optimization strategy.

Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT

Building a Strategy for Procurement Is an Exercise in Deciding What Not to Do

Thomas Pocock, Sr Director, Advisory, Gartner

Chief Procurement Officers are finding it more difficult than ever to showcase the full range of value they can add, due to a proliferation of business challenges that they are expected to prioritize and help their organization solve. This session will help CPOs "filter out the noise", ensuring they can present a succinct and compelling strategy for their function.

Tuesday, May 09, 2023 / 02:00 PM - 03:30 PM EDT

Workshop: Supplier Diversity Programs: Moving the Story From Spend to Impact

Andrea Greenwald, Sr Director, Advisory, Gartner

Increasing supplier diversity spend has been a hot topic for organizations of all sizes for almost three years. Companies are reaching an inflection point where programs built on spend metrics alone will begin to lessen in importance with competing priorities. Attend this workshop to discuss the impact of supplier diversity programs in supporting your organization and improving generational wealth.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT

The Evolution of Category Management

Ryan Polk, Sr Director Analyst, Gartner

Rapid change, disruption and stakeholder pressure have made category management a top priority for procurement leaders. Leaders in this space are now redefining what category management is and its role within procurement. In this session, we will highlight key insights about how category management is evolving and what procurement leaders can do now to ensure success.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT

Case Study: Operationalizing Sustainability: How Schneider Electric Embedded Sustainability into its Supply Chain Strategy

Piao Jin, GSC SERE & Sustainability SVP, Schneider Electric

Now in its final year of the three-year transformation program, Schneider will share insights on how it is acting as a sustainability leader and impact company across climate, resources, safety, biodiversity. A key factor is engaging suppliers as sustainable and responsible change agents, multiplying the impact across their own ecosystems and networks.

Wednesday, May 10, 2023 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Delivering a Compelling Procurement Employee Value Proposition

Fareen Mehrzai, Sr Director Analyst, Gartner

Procurement leaders are struggling to attract and retain talent which leads to a significant impact on their ability to deliver business priorities. To address high turnover and evolving employee preferences, procurement leaders are strengthening their employee value proposition. This roundtable will provide a platform for leaders to share insights into what is working, what is not and how a compelling EVP can be the key to the talent challenges.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT

Take Decisive Action in Procurement to Deliver Scope 3 Goals

Laura Rainier, Sr Director Analyst, Gartner

Procurement leaders are under significant pressure to deliver on Scope 3 GHG emissions reduction goals. But how do they know that the goals will be met? This provocative session will show how procurement leaders can shift course and take decisive action to achieve emissions reduction in the supply chain.

Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT

It's More Than a Plan: Key Elements to Cover With Suppliers on Business Continuity

Heather Wheatley, Sr Director Analyst, Gartner

Effective business continuity management is a cornerstone of risk and crisis response. However, few organizations go further than asking suppliers to confirm if they have a plan, and fail to assess its effectiveness. In this session, we will explore ways to develop a robust business continuity plan and the key elements companies should assess as they collaborate with suppliers to jointly mitigate risk.

Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT

Level Up! What Smart Manufacturing Can Learn From Video Games

Simon Jacobson, VP Analyst, Gartner

Video games and manufacturing are multi-billion dollar industries and cultural icons. Each has different plotlines, generations of technologies, and player ecosystems. This session uses parallels between these two to demonstrate how the end results of smart manufacturing are achievable.

Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT

Improve your New Product Introduction Process with Network Design

Vicky Forman, Director Analyst, Gartner

When introducing new products, having a supply chain that is ready to support from day one is essential. Supply chain design changes take time, so it must not be left to the last minute before launch. This session will help you understand how supply chain design can be incorporated into the NPI process, along with the key benefits and processes involved.

Monday, May 08, 2023 / 05:00 PM - 05:45 PM EDT

Roundtable: Creating Strategic Advantage Through Manufacturing Make vs. Buy Decisions

Sam New, Director Analyst, Gartner

Risk events, evolving business models and other factors necessitate changes in "supply chain outsourcing" decision making. This roundtable discussion is designed to help manufacturing leaders discuss the optimization and trade-offs associated with outsourcing some or all manufacturing functions to a third-party provider.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT

Achieve Smart Manufacturing Goals by Rethinking How You Think About Supply Planning

Amber Salley, Sr Director Analyst, Gartner

Tighter alignment between supply chain planning and smart manufacturing initiatives can help supply chain achieve their goals of operational excellence. Building a bridge with supply planning can lead to reductions in variability and more closely align your company's strategic goals and objectives with smart manufacturing goals.

Tuesday, May 09, 2023 / 02:00 PM - 02:45 PM EDT

Roundtable: Trends in Nearshoring - Separating the Leaders From the Rest

Kamala Raman, VP, Team Manager, Gartner

Nearshoring was all the rage at the height of supply chain constraints in 2021-22. This roundtable will be an interactive opportunity to discuss your experiences with regionalization/nearshoring and learn from the experiences of your peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 04:00 PM - 04:45 PM EDT

Roundtable: Developing the Future Manufacturing Workforce

Simon Jacobson, VP Analyst, Gartner

Current labor market constraints present an opportunity for organizations to reflect on future skill and competency requirements. Manufacturers want a workforce that can operate between the virtual and physical worlds seamlessly but they struggle to attract, up/reskill and retain talent. This lightly moderated roundtable is a unique opportunity for attendees to gather around a common challenge to share experiences and learn from one another.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 10:30 AM - 12:00 PM EDT

Workshop: Ten Strategies to Build Sustainability Into Manufacturing DNA

Sarah Watt, VP Analyst, Gartner

David Hance, VP, Team Manager, Gartner

Manufacturing is central to achieving enterprise sustainability ambitions and goals. Often, progress is hampered by aged infrastructure, a lack of capital investment and a failure to challenge conventional wisdom. In this session, we will identify the untapped potential of manufacturing to deliver sustainability goals and outline strategies to transform the DNA of manufacturing to benefit people, planet and profit.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT

One Size Does Not Fit All: Standardization (or not) in Diverse Manufacturing Environments

Rick Franzosa, Sr Director Analyst, Gartner

Standardization of corporate business applications makes for good business, standardization of manufacturing applications is often a disaster, especially for manufacturers with diverse manufacturing processes. The answer is not in technology standardization but in process, data and metrics standardization. This session will describe how this can be accomplished to achieve both corporate standardization goals and local manufacturing optimization.

Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT

Reinvent Your Manufacturing Network for a Changing Global Economy

Ronak Gohel, Director Analyst, Gartner

In an inflationary world with softening demand, manufacturing networks must be optimized for the hidden cost of under utilized capacity. Join this session to understand how decision making frameworks are being adapted using network optimization principles.

Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT

You Spin Me Right Round: How to Master Returns Management

Tom Enright, VP Analyst, Gartner

Supply chains have always been built to excel at go-to-market logistics and less at managing products that come back from buyers. This session will articulate how companies across various industries can master returns management, covering topics such as operational structure, governance, metrics, cost management, improving resale rates and the buyer's experience.

Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT

Forget the "Great Resignation" — Has the "Quiet Quit" Crept Into Your Logistics Team?

Jose Reyes, Sr Director Analyst, Gartner

The Great Resignation has had a seismic impact on logistics talent. However, the Quiet Quit is far more dangerous. Logistics is a dynamic people-driven function but the industry is falling prey to a new approach from logistics talent where employees only do the job that they’re being paid to do, without taking on extra duties. This session will show logistics leaders how to recognize and address the Quiet Quit.

Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT

Fantasy or Reality: Logistics' Ability to Contribute to Net Zero

Laura Rainier, Sr Director Analyst, Gartner

What will it take for logistics to meet ambitious decarbonization goals? We will look beyond the conventional approaches and explore how supply chain leaders must lead with vision, navigate uncertainty, and shape their ecosystems to make net zero goals a reality.

Monday, May 08, 2023 / 03:00 PM - 04:00 PM EDT

Contract Negotiation Clinic: Open Book, Closed Book, No Book at All — How to Achieve the Best Outcomes From Your 3PL Warehousing Contract

David Gonzalez, VP Analyst, Gartner

Achieving the best mutual outcomes is the foundation of every shipper and 3PL relationship. How do you reach a mutually equitable agreement when the parties are often diametrically opposed? Join this contract negotiation clinic and discover how to negotiate gain share mechanisms, outcome-based commercials and the age-old dichotomy of when and how to apply open book or closed book pricing.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT

You Can't Run and You Can't Hide: How to Identify and Plan For Logistics Risk and Disruption

Brian Whitlock, Sr Director Analyst, Gartner

Risk and disruption have been key themes in logistics for the past two years, and they are likely to continue into the future, if not accelerate. Logistics leaders should join this session to learn how to identify potential future risks associated with logistics networks, and how to plan mitigation strategies to overcome these disruptions.

Monday, May 08, 2023 / 05:00 PM - 05:45 PM EDT

Roundtable: How Do I Prepare My Customer Fulfillment Function for Automation?

Kevin Otto, Sr Director Analyst, Gartner

Customer fulfillment leaders are evaluating how tools like RPA can enhance their productivity. It is essential that foundational business processes be in place and streamlined to realize the full benefits of order-to-cash automation. Learn how your peers addressed topics, including customer segmentation, master data management and process mapping, to lay the groundwork for automation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 10:50 AM EDT

Forecasting the Future — Global Warehouse Capacity

Vicky Forman, Director Analyst, Gartner

The ability to forecast logistics capacity has become a must-have skill for logistics leaders. As transport space constraints ease, concerns around a warehouse capacity crisis are increasing. Join this theater and find out how Gartner´s logistics capacity forecasting tool is predicting demand and supply for global warehouse capacity; how it will affect the industry; and what you must do to prepare.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT

Movers, Shakers and Future Rainmakers: The How and Who of Companies Transforming Logistics

David Gonzalez, VP Analyst, Gartner

The logistics community is often criticized for its lack of innovation and thought leadership and admittedly not every company challenges the status quo of the industry. Join this session and find out why this perceived lack of innovation from some in the logistics community is unfounded and inaccurate. Uncover which companies are pioneering new solutions in an industry that is notorious for lacking innovation.

Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT

Case Study: Understanding FLOW (Freight Logistics Optimization Work): The Business Need and Benefits

Yone Dewberry, Senior Vice President and Chief Supply Chain Officer, Land O' Lakes

Andrew Petrisin, Supply Chain Advisor, United States Department of Transportation

Supply chain parties deserve predictable and accurate information about goods movement. The recent supply chain disruptions have raised a national awareness of the need for an ability to optimize existing assets through improved information exchange. To lay the groundwork for long-term supply fluidity and commercial benefit, the Biden Administration created a novel federal initiative, including stakeholders from both the public and private sector – Freight Logistics Optimization Works (FLOW). Done well, this initiative will support American businesses throughout the supply chain, using improved visibility throughout.

Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT

Intralogistics Smart Robots: What's Your Flavor of the Day

Dwight Klappich, VP Analyst, Gartner

Gartner research finds that a majority of supply chain organizations plan to adopt some form of intralogistics smart robot. However, many are overwhelmed with all the different options in the market. This session will help attendees make sense of the Intralogistics smart robot solution and provider landscape.

Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT

Case Study: AB InBev B2B Digital Transformation in Last Mile

Elito Siqueira, Global SVP Supply Chain, ABinBev

Join this session to hear how AB InBev is transforming its logistics capabilities through digitalization. Attendees will gain insight into:
• How logistics is bringing value to customers through digitalization and improved visibility
• Flexible delivery and other means to generate additional revenue streams
• Creating a new channel and business strategy through e-commerce and direct-to-consumer

Tuesday, May 09, 2023 / 02:00 PM - 04:00 PM EDT

Research Discussion: The Mile Less Traveled: Delivering a Better B2B Last Mile Experience

Sam Berndt, Sr Director, Research, Gartner

David Gonzalez, VP Analyst, Gartner

Many organizations are struggling with unreasonable expectations around last mile. Your business customers are familiar with the level of last-mile service they receive, and are frustrated that B2B last mile feels antiquated by comparison. This session will discuss these expectations and their implications, and provide a viable path forward for B2B to feel like B2C, without the same level of investment.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 04:00 PM - 04:20 PM EDT

Market Trends and Vendor Insights from Global 3PLs

Jose Reyes, Sr Director Analyst, Gartner

Join this theater and discover the latest trends and innovations from the world´s leading 3PLs on their path to Quadrant Magic.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT

Case Study: Learnings From Implementing Multi-Dimensional Supply Chains

Corey Johnson, VP, Product Supply, North America Transportation & Warehousing, Procter & Gamble

Ignacio Arranz, Senior Vice President – North America Product Supply Innovation & Global Physical Distribution, Procter & Gamble

When it comes to managing transportation and DC/Mixing Center operations, one size no longer fits all use cases. Historically, P&G has been ‘buy’ vs. ‘make’ in these areas. Over the past three years, P&G started in-sourcing parts of its U.S. network operations. The intent was to learn about the industry and operations to be a better supplier and get improved E2E results. The learnings have been significant and meaningful, especially when business conditions change. This led to a strategy of multi-dimensional supply chains – with operating strategy adjustable based on business conditions vs. fixed approach. This session will discuss P&G’s range of learnings including how to ensure drivers have repetitive routes/home time to increasing safety, upskilling, visibility to insights from in-sourcing warehouse operations, and how these learnings get reapplied across the supplier network.

Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT

The Changing Face of International Trade and the Rebalancing of Logistics Strategies

Brian Whitlock, Sr Director Analyst, Gartner

China is projected to lose the number one position in global trade growth in 2023 onwards to ASEAN and South Asian countries. The IMF notes that with high inflation and slowing economies, trade’s power to accelerate growth, lower prices and diversify sources of key inputs is more crucial for companies and countries than it was before the present wave of crises. Logistics leaders should join this session to learn how they can take a leadership role in shaping this new direction.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT

Return to the Horse and Cart: Growth in 1PL

Brian Whitlock, Sr Director Analyst, Gartner

Pre- and post-industrial revolution companies manufacture goods and deliver them directly to their customers using a horse and cart and later in motorized vehicles – 1PL. Today we have moved through 2PL, 3PL, 4PL and 5PL and more companies are building their own delivery networks and supply chain platforms to seize back control from highly outsourced logistics models to in-house commercial models.

Wednesday, May 10, 2023 / 10:30 AM - 11:15 AM EDT

Ask the Expert: What ROI to Expect from RTTVP?

Carly West, Sr Director Analyst, Gartner

What ROI should you expect from a RTTVP? How much value should you be expecting RTTVP to deliver to your business? What practices or process should you put in place to realize more ROI?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT

Logistics Must Respond to Manufacturing Network Changes

Vicky Forman, Director Analyst, Gartner

Supply chain networks are changing. Change is occurring throughout the length of the supply chain, from sourcing through manufacturing to logistics. All too often, these changes are made in silos and logistics leaders must respond to changes upstream. This session will educate logistics leaders about the shifts in manufacturing and sourcing networks and what to do about it.

Wednesday, May 10, 2023 / 01:30 PM - 02:15 PM EDT

Roundtable: Understanding the Anatomy of a 3PL

David Gonzalez, VP Analyst, Gartner

Many logistics leaders talk about their desire to become shipper of choice with their 3PLs, but their strategies are often developed in an echo chamber of shippers and exclude any input from the 3PLs. Join this roundtable where we break with tradition and bring the 3PL and shipper communities together to discuss and share their expectations for this notion to becoming a shipper of choice.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT

Effective Master Data Management: The Cornerstone of Order-to-Cash Efficiency

Kevin Otto, Sr Director Analyst, Gartner

Master data management programs are essential to the consistent flow of accurate, up-to-date information throughout the order-to-cash process. Still, many organizations struggle to implement an effective governance model. We describe best practices and practical steps to drive improvements.

Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT

How to Navigate the Scope 3 Emissions Maze

Jose Reyes, Sr Director Analyst, Gartner

Understanding Scope 3 emissions and how to calculate them has proven to be a significant challenge for many logistics leaders. Many organisations have a blend of both leading LSPs and local heroes, which poses its own set of challenges for data collection. Add to this a lack of technology and a sharp focus on just remaining in business, many shippers struggle to successfully account for their Scope 3 emissions.

Monday, May 08, 2023 / 11:30 AM - 12:15 PM EDT

Ask the Expert: Designing a Cost of Quality Program

Lusi Zheng, Sr Director, Advisory, Gartner

Effective cost of quality programs reduce costs and improve margins, providing an advantage in a tougher economic environment. Yet, fewer than 20% of business leaders say they do anything with the data these programs generate. This session allows quality and supply chain leaders to ask an expert question on how to design a cost of quality program that the business adopts. Please note: This session will NOT cover specific metric calculations, performance benchmarks or calculating the value of the quality function.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT

Improve Effectiveness by Expanding Quality Measurement Beyond Functional Responsibilities

Marco Sandrone, Sr Director Analyst, Gartner

Quality leaders often measure their performances with a functional focus, missing a foundational consideration: do customers or consumers care about first-pass yield or supplier quality? Probably not. This session will help quality leaders improve their effectiveness by selecting quality metrics based on the audience they want to address and the decisions they want to facilitate.

Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT

Beyond Complaints: A New Approach to Customer Quality

Ankur Mehta, Director, Advisory, Gartner

Quality leaders are caught between two trends: 1) Internally, a shifting definition of "quality" means their remit is expanding beyond typical "QA/QC" tasks; and 2) Externally, customer expectations are evolving to expect higher product quality.
In this session, quality leaders will learn how to determine expectations to drive greater returns and implement new approaches with case studies from leading quality organizations.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 11:15 AM EDT

Roundtable: A Peer Exchange on the Latest in Quality Management

Lusi Zheng, Sr Director, Advisory, Gartner

Ankur Mehta, Director, Advisory, Gartner

Join your peers in this lively exchange to address your top priorities and challenges in quality management. With today’s complexity, this is an opportune time for quality leaders to gather around common challenges, share experiences and learn from one another. Attendees should come to this session ready to contribute their experiences and ideas.

This session is for quality leaders only.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT

Case Study: Prioritized Customer Experience Operating Model

Vincent Barre, Head, Customer Experience Engineering, Johnson and Johnson

Ankur Mehta, Director, Advisory, Gartner

Customer experience initiatives in quality are haphazardly tacked-on to existing initiatives and workflows, eventually deprioritized for product quality. Quality leaders will learn how Johnson & Johnson transformed their quality operating model to prioritize and enhance customer experience.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT

Beyond Scorecards: Taking Supplier Quality Management to the Next Level

Ankur Mehta, Director, Advisory, Gartner

There’s a great deal more to managing supplier performance than just implementing a scorecard. Improving the performance of existing suppliers is among the top critical tactics that quality can use to deliver value to the business. Join this session to get insights into key steps needed to develop a best-in-class supplier quality management strategy.

Monday, May 08, 2023 / 11:30 AM - 11:50 AM EDT

Market Guide for Multienterprise Collaboration Networks

Rick Franzosa, Sr Director Analyst, Gartner

Multienterprise supply chain business networks are a foundational capability for higher mature companies. Lately, the market had evolved with new, emerging technologies as well as market dynamics effecting it. Here we demonstrate the broad range of available solutions, segmented into categories along architectural patterns of platform vs. portfolio ecosystem as well as giving an overview of providers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 11:30 AM - 11:50 AM EDT

Market Guides for Labeling, Artwork and Specification Management Software

John Blake, Sr Director Analyst, Gartner

The artwork, labeling and specification management software markets are emerging sectors driven by organizations being faced with mounting pressures to manage content on products and packaging to meet legislative, sustainability and regulatory requirements. Supply chain technology leaders should use this session to understand the dynamics of these emerging software solutions.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT

Market Trends and Magic Quadrant Vendor Insights for WMS 2023

Dwight Klappich, VP Analyst, Gartner

This session will explore market trends impacting the warehouse management systems (WMS) market place. This session will also look at the factors and market conditions that influence Gartner's WMS Magic Quadrant and Critical Capabilities. Finally this session will examine the key issues that are influencing the evolution from WMS to warehouse operations management.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 10:50 AM EDT

Market Trends and Magic Quadrant Vendor Insights for Supply Chain Planning Solutions 2023

Pia Orup Lund, Sr Director Analyst, Gartner

What are organizations looking for when evaluating supply chain planning solutions? And what separates leaders, visionaries, challengers and niche players from each other? Join this theatre to learn about the Magic Quadrant for Supply Chain Planning Solutions 2023 and how you can benefit from this research.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: RTTVP – What to Expect and What to Negotiate for the Best Total Value

Carly West, Sr Director Analyst, Gartner

Learn what to expect in a RTTVP contract along with some best practices for negotiating RTTVP contracts for the best total value from Gartner analysts and via discussion with your peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT

Trends in Sourcing and Procurement Technology

Kaitlynn Sommers, Sr Director Analyst, Gartner

Understand the emerging trends and technologies in procurement and sourcing technology and how to prioritize their inclusion in your digital strategy.

Tuesday, May 09, 2023 / 02:00 PM - 02:20 PM EDT

Market Guide for Supplier Risk Management Solutions

Koray Kose, Sr Director Analyst, Gartner

As economies emerge unevenly from the impacts of the pandemic, concerns about supplier viability, cybersecurity and more abound. Supplier risk management is a key competitive advantage, and this session will help supply chain leaders identify prospective solutions to monitor, manage and mitigate supplier risk and provide a quick overview of the risks solutions marketplace, the critical factors and trends moving forward.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 02:00 PM - 02:20 PM EDT

Market Guide for Quality Management System Software

Sam New, Director Analyst, Gartner

Quality leaders seek applications to ensure compliance with regulations, industry standards and policies; standardize quality processes; maintain data; and provide internal controls. This session assesses the QMS software market, and summarizes QMS applications and their respective providers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT

Market Trends and Vendor Insights for Manufacturing Execution Systems 2023

Rick Franzosa, Sr Director Analyst, Gartner

The global MES market is a foundational building block of smart manufacturing strategies and digital business for manufacturers. Disruptive technologies such as IoT, connected worker solutions and low-code application platforms, as well as mergers and aquisitions are shaking up the market landscape. Supply chain technology leaders should use this session to understand the dynamics of the enterprise MES/MOM market.

Tuesday, May 09, 2023 / 02:00 PM - 02:45 PM EDT

Ask the Expert: What Type of SC Technologies Are Most Appropriate for My SCP Needs

Amber Salley, Sr Director Analyst, Gartner

There are many different technologies that can be leveraged by companies to achieve their supply chain planning objectives and aspirations. Attendees in this session will gain insight on what types of technologies are available and what specific use cases have been observed for the different technology types.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT

Improve Environmental Sustainability With AI, IoT and Blockchain

Kevin Lawrence, Director Analyst, Gartner

Everyone thinks of electric vehicles and renewable energy as the key technologies driving sustainability — and they do. But digital also plays a huge and so far underutilized role. Executives should use AI, IoT, blockchain and other digital technologies to make faster sustainability and ESG impact.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 10:30 AM - 10:50 AM EDT

Market Guide for Supplier Sustainability Applications

Miguel Cossio, Sr Director Analyst, Gartner

Supplier sustainability applications help companies assess and monitor suppliers’ ESG performance to reduce risk exposure and drive improvements. This session will explore the core and differentiating capabilities provided by players in the market as well as top considerations to use during the vendor selection process.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT

Market Trends and Magic Quadrant Vendor Insights for Transportation Management Systems, 2023

Carly West, Sr Director Analyst, Gartner

TMS solutions are often the cornerstone of an organization's overall transportation technology strategy. New providers continue to enter the market and major acquisitions are taking place. Supply chain technology leaders who attend this session will gain insight into the trends of the TMS market, leading TMS vendors and the critical capabilities of today's solutions.

Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT

Hyperautomation: The Future Sourcing & Procurement

Kaitlynn Sommers, Sr Director Analyst, Gartner

Market conditions and external pressures require sourcing and procurement organizations to move past digitization to autonomous capabilities to combat challenges and remain competitive. This session will explore hyperautomation and the autonomous capabilities emerging across source to contract processes.

Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT

Demystifying the State of Global Supply Chains — Separating Fact From Fiction

Kamala Raman, VP, Team Manager, Gartner

After widespread supply chain constraints and increased governmental policy action to secure national supply chains, supply chain decoupling is definitely back in the news. Join your peers to discuss Gartner's latest findings in the space and discuss your questions and concerns in an interactive setting.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT

Simplify Complexity With Composability

KC Quah, Sr Director Analyst, Gartner

As complexity increases it becomes harder and harder to make decisions at the speed of business. This presentation will demonstrate how you can decouple the ability to evolve capabilities with growing complexity.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT

Lessons From Leaders: How to Use Probabilistic Techniques in Your SCP Process

Amber Salley, Sr Director Analyst, Gartner

Supply chain planning teams are considering ways to integrating probabilistic planning into their organizations in order to get better outcomes out of the planning process and enable higher levels of automation. Attendees of this session will see case studies of companies that have successfully incorporated probabilistic planning into their supply chains.

Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT

Case Study: The Next Set of Challenges in Technology Supply Chain: How Microsoft Cloud is Preparing for the Future

Chuck Graham, Vice President, Cloud Sourcing, Spares, Security, and Sustainability, Microsoft

Microsoft’s Cloud Supply Chain has overcome a substantial growth challenge throughout the pandemic and beyond, but the team now turns its attention to the challenges on the horizon. We’ll discuss the geopolitical, ESG-related, and market developments driving impending change, all during another period of uncertain economic conditions. Join us for a fact-based review of our intent to combat these challenges with a strategic focus on policy resilience, margin protection, scaling for growth, and sustainability investment.

Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT

S&OP and Engineering-to-Order. Let's Make This Marriage Work!

Marco Sandrone, Sr Director Analyst, Gartner

Factors such as fluctuating demand, difficulty to forecast revenue and profit streams, a wide and complex product portfolio, and the need to integrate engineering into the conversations have a huge impact on the need to customize S&OP for engineering-to-order organizations. This presentation offers organizations operating in ETO environment a set of practical suggestions in support to the enhancement of their S&OP practices.

Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT

Future of Life Science Supply Chain

Maria Nieradka, VP Analyst, Gartner

Explore insights and trends on how life science companies are innovating and preparing for future growth and performance; focusing on access and affordability to patients around the world.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT

Healthcare Provider Supply Chain Organization Design and Supply Chain Benchmarks 2023: Postpandemic Review

Eric O'Daffer, VP Analyst, Gartner

This session shares the results of Gartner's Healthcare Provider Supply Chain Organization Design and IDN Benchmarks post-pandemic. This session takes a longitudinal view on what has changed over the past few years and add new sections on ESG, Data Analytics and Resiliency to the mix. Learn what is changing in span of control, the importance of the CSCO role and how benchmarks highlight the value of supply chain at health systems.

Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT

How Best-in-Class Healthcare Providers Implement Supply Chain Risk and Resiliency Initiatives

Salil Joshi, Sr Director Analyst, Gartner

Healthcare provider clients are facing challenges related to managing risk and building resiliency in their supply chain. This breakout session will help supply chain leaders identify and understand how to implement risk and resiliency initiatives. This session outlines a four-step process for healthcare providers to build supply chain resiliency with a focus on data, systems, dashboards and collaboration.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT

Case Study: Best Practices to Successfully Implement a Supply Chain Merger for a Healthcare Provider System

Salil Joshi, Sr Director Analyst, Gartner

Bill Selles, Senior Vice President, Supply Chain, Corewell Health, Spectrum Health

Kristen Sinke, Director, Integration & Operational Excellence, Corewell Health

Many healthcare provider systems have gone through a mega-merger in the last few years. Supply chain leaders at these health systems are tasked with execution of the merger activity and consolidation of supply chain functions to optimize real value from the merger. This session will cover best practices implemented by Corewell Health with a focus on people, process and technology.

Wednesday, May 10, 2023 / 01:30 PM - 02:15 PM EDT

Roundtable: Increasing Supplier Diversity Spend in Health Systems

Andrea Greenwald, Sr Director, Advisory, Gartner

Health systems are feeling an increased pressure to build and expand supplier diversity programs within a short time horizon. Use this time to discuss with your peers on how to expand supplier diversity programs beyond GPO reporting to improve the health of local economies.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT

Innovation as the Catalyst to Healthcare Supply Chain Collaboration — A New Approach

Eric O'Daffer, VP Analyst, Gartner

Collaboration in the healthcare supply chain is not dead yet but it is extremely sleepy. Come wake up at this session sharing how innovation is the elixir that drives the healthcare supply chain collaboration of the future. Gartner's joint supplier and provider framework supported by examples of leadership on all sides of the equation will point your organization in the right direction for how to gain the benefits of innovative collaboration.

Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT

Me, Myself and I: Prepare Your Supply Chain for the Personalization Trend

Thomas O'Connor, VP, Team Manager, Gartner

Research shows that almost 80% of consumers are more likely to make repeat purchases from brands that offer personalization. Unsurprisingly, many organizations actively work on new ways to make their products more personal for their consumers. This session will explore the opportunities and pitfalls of personalization and what capabilities consumer products & retail supply chains need to develop.

Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT

A World Without Doritos? How Climate Change Is Impacting Food and Beverage Supply Chains

Claudia Clemens, Sr Director Analyst, Gartner

Imagine your favorite snacks are obsolete because base ingredients are too scarce. Food and beverage (F&B) supply chains are impacted by constrained availability of commodities we once took for granted. Crops may be impacted by poor yields, high costs, greater regulation, and fewer growers to source from. F&B supply chain leaders will gain a macro view of climate impacts on their supply chain and best practices to respond to these risks.

Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Victory Through Teamwork

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.

Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT

Retailers — Great at Finding Problems, Not So Good at Fixing Them. Here's How You Can Change That

Tom Enright, VP Analyst, Gartner

The issues faced by the retail industry has steadily increased over time, with many historical issues still unresolved. As the industry comes under threat from new selling channels, the growth of e-commerce and increasing consumer returns, only the very best supply chain leaders can buck the trend. This session will show the capabilities and credibility you need to become your company's superhero.

Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT

Retailers: The Top Supply Chain Trends Driving Adaption and Innovation

Thomas O'Connor, VP, Team Manager, Gartner

The foundations of the retail industry continue to evolve and supply chain leadership must keep pace. In this critical session we will explore some of the top supply chain trends in the retail industry, how leaders are driving these trends or evolving in response to them and what you can do to keep pace.

Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT

Guest Keynote: Everyday Future: Ignoring the Fluff and Making Things Happen

Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.

Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.

Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Lead to Win: How to Be an Impactful, Influential Leader in Today's Environment

Carla Harris, Senior Client Advisor, Morgan Stanley

Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.

In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.

Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT

Case Study: A Supply Chain that Moves the World

Vanessa Clémendot, Chief Supply Chain Officer, L’Oréal North America, L'Oreal

Erwan Saout, Global Omnichannel Customer Supply Chain Director, L'Oreal

The rapid deployment of an Order Management System at SalonCentric, a L'Oreal-owned retailer, provides enhanced agility and efficiency in the management of client orders.

Wednesday, May 10, 2023 / 01:30 PM - 02:15 PM EDT

Roundtable: Last Mile Fulfillment Offering

Thomas O'Connor, VP, Team Manager, Gartner

Retailers supply chain leaders are expected to continuously refine and enhance fulfillment offerings for digital shoppers while optimizing their cost-to-serve. In this session, participants will actively discuss their fulfillment offerings alongside topics including evolving consumer wants and needs, the growing influence of sustainability on the last mile and the role of incentives to shape demand for fulfillment offerings.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT

It’s Time to Refuel on Your Digital Commerce Journey

Claudia Clemens, Sr Director Analyst, Gartner

Digital Commerce has evolved from a dirt road to a super-highway and is still the fast lane to growth with ongoing innovation and evolution. Refuel your strategy along the way by adapting to changing customer expectations and demand for increased capability and new business models. Learn how others are finding ways to drive head-on into these opportunities while doing so profitably.

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