The Gartner CIO survey, which surveys more than 2,000 IT executives on current business practices, shows that although CIOs and other technology executives are tasked with delivering on increased digital technology investments, few are supplying the digital dividends senior leadership expects.
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Watch as Gartner VP Analyst and leadership expert, Daniel Sanchez Reina, takes on questions from your peers to address the issues most impacting your agenda.
Objectives of digital investments may have changed with recent economic conditions, so it’s important to understand what current types of financial impact the CEO needs you to deliver on and what time frame is expected.
Once you’ve prioritized initiatives to support those impacts, develop relationships with key partners across the business and work together to overcome people and organizational issues.
Metrics are key to measuring success, but make sure yours are aligned with the goals of the executive team. You’ll also need to demonstrate the interdependencies across digital initiatives that will collectively impact financial performance.
A metrics hierarchy that allows you to organize and measure around business outcomes will reveal the critical performance contributions across teams and initiatives.
Fusion teams made up of IT and business-focused experts will accelerate time to value and ensure desired business outcomes are met.
Look to contribute key IT talent to these business-led teams to better understand capabilities, data and technologies required for initiatives. Successful collaboration across IT and business teams will pave the way for future reciprocity and ensure alignment of business and technology objectives.
As your fusion teams tackle initiatives designed to drive higher financial impact to the business, you’ll still need digital talent to focus on other internal projects. Think outside the box when recruiting to uncover new sources of talent.
Interns, gig workers, and students may initially need extra time and supervision to get up to speed, but may also cost much less. Consider offering experience, exposure, training or pay based on the value of the deliverable.
CIOs today are facing unprecedented challenges to improve business outcomes, transform business models, modernize technology and enhance customer experience. Gartner supports CIOs and technology leaders by providing actionable, objective insights that enable faster, smarter decisions and stronger performance.
The 2023 CIO Agenda analyzes data from the 2023 Gartner CIO and Technology Executive Survey and supplements it with interviews from several CIOs (or equivalents) who had interesting stories about their enterprise’s transition to business composability.
The 2023 Gartner CIO and Technology Executive survey was conducted online from May 2022 through July 2022 among Gartner Executive Programs members and other CIOs. Qualified respondents are each the most senior IT leader (CIO) for their overall organization or a part of their organization (for example, a business unit or region).
The survey gathered data from 2,387 CIO respondents in 85 countries and all major industries, who are responsible for $322 billion in IT spending.
The survey was developed collaboratively by a team of Gartner analysts, and was reviewed, tested and administered by Gartner’s Research Data and Analytics team.
CIOs and technology executives can use this research to:
Gartner research shows our four of five CEOs are increasing digital technology investments to counter current economic pressures, including inflation, scarce talent, and supply constraints. Additionally, CEOs have been increasing investments both in the digitalization of their businesses and in information technologies since at least 2018, and now they want to see the top- and bottom-line benefits of those investments. Beyond indirect benefits realized to date, CEOs expect to see digital-driven improvements in enterprise financials. These CEOs, therefore, expect their CIOs to orchestrate initiatives across the enterprise that should collectively deliver “digital dividends.”
Gartner is an objective resource for more than 15,000 enterprises in 100+ countries.
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