Corrections 2023

Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.

12 May 2023
Market Share: Data Center Hardware Integrated Systems, Worldwide, 4Q22 Update (787844) has been republished to correct Huawei’s 2Q22 revenue in the downloadable Excel file. An updated version of this document is now available on gartner.com.

10 May 2023
Market Share: All Software Markets, Worldwide, 2022 (G00788928) has been republished to show improved 2021 and 2022 estimates for seven vendors: Microsoft, iQor, StreamSets, SoftwareAG, Skyhigh Security, Stibo and BluJay. Changes have also been made to the other software vendor category. Adjustments have been made that change the allocations of revenue between markets and subsegments. In a few cases, total revenues have changed as well. We have moved revenues of Trustware and AlertLogic to Other Software Vendors. Finally, we have changed the name of Gloo to Solo.io. An updated version of this document is now available ongartner.com.

Market Guide for Ad Tech Platforms (G00783614) has been revised to correct the name of Simpli.fi’s product in the Representative Vendors table. It is Advertising Success Platform, not Programmatic Marketing Platform. The document has also been revised to remove a reference to UID2.0 in Criteo’s vendor profile writeup. The revised document is now available on gartner.com.

Reconfigure Your Technology Workforce Model to Be Resilient in Uncertain Times (G00782647) has been republished to remove references to borderless workers in Figures 1 and 2. An updated version of this document is now available on gartner.com.

9 May 2023
Market Guide for Utility Customer Information Systems (G00761956) has been republished to correct the Market Description section. In Table 1, we corrected the entry for the vendor Gentrack to show that it does not provide customer information system product capabilities for sewer and garbage collection. An updated version of this document is now available on gartner.com.

A CTO’s Guide to Navigating the Cloud-Native Container Ecosystem (G00785512) was republished 9 May 2023. Vendor Weaveworks was moved from the Observability category to the CI/CD category in Figure 1 and Table 1 to correctly reflect its position as a CI/CD vendor. The revised document is now available on gartner.com.

Board Brief on Generative AI (G00794593) has been republished to remove Slide 8 from the downloadable PowerPoint attachment, because the slide had been inadvertently included in the deck. An updated version of this document is now available on gartner.com.

5 May 2023 
Market Share: Managed Security Services, Worldwide, 2022 (G00787070) has been republished to revise the revenue data of Tata Consultancy Services (TCS), and accordingly other vendors’ revenue has also been changed in the downloadable Excel attachment. An updated version of this document is now available on gartner.com.

In Emerging Tech: Security — Emergence Cycle for Automated Moving Target Defense (G00787903), the sample vendors listed for streaming security data analysis included Micro Focus. Because OpenText completed the acquisition of Micro Focus in January, we have removed Micro Focus from the list and added OpenText. The updated report is now available on gartner.com.

Market Share: Outsourced Semiconductor Assembly and Test Service Provider, Worldwide, 2022 (G00776614): This research note has been republished to correct revenue double counting in the downloadable Excel file. An updated version of this document is now available on gartner.com.

4 May 2023
Gartner’s Market Share Navigator Interactive Tool (G00739654) has been retracted from Gartner.com. The interactive tools associated with this publication have been retired and are no longer available. This information is now available in the “Gartner Vendor Revenue Profiles” document, a downloadable file that provides an easy way to compare these VRPs across the market segments.

Gartner Vendor Revenue Interactive Tool (G00726976) has been retracted from Gartner.com. The interactive tools associated with this publication have been retired and are no longer available. This information is now available in the “Gartner Vendor Revenue Profiles” document, a downloadable file that provides an easy way to compare these VRPs across the market segments.

Gartner Vendor Revenue Interactive Tool (G00752282) has been retracted from Gartner.com. The interactive tools associated with this publication have been retired and are no longer available. This information is now available in the “Gartner Vendor Revenue Profiles” document, a downloadable file that provides an easy way to compare these VRPs across the market segments.

What Healthcare CMOs Need to Know About Inflation’s Effect on U.S. Consumer Sentiment (G00786806) has been republished. The third Key Finding, the data in Figure 3, and the paragraph preceding Figure 3 have been updated to better convey the subset of responses. Thirty-three percent of all survey respondents are rethinking their health coverage. Of those consumers, 53% are considering decreasing their coverage."

2 May 2023
Gartner Vendor Revenue Interactive Tool (G00770661) has been retracted from Gartner.com. The interactive tools associated with this publication have been retired and are no longer available. This information is now available in the “Gartner Vendor Revenue Profiles” document, a downloadable file that provides an easy way to compare these VRPs across the market segments.

1 May 2023
Market Guide for Ad Tech Platforms (G00783614) has been revised to correct the name of Epsilon’s product in the Representative Vendors table. It is Epsilon Digital, not Conversant. The revised document is now available on gartner.com.

Tool: Roadmapping Your IT Skills for the Future (G00779472) was republished. Pages 3, 7 and 10 of the attached PowerPoint Presentation were updated to name IaaS, rather than SaaS, as a critical skill.  The revised document is now available on gartner.com. 

28 April 2023
Magic Quadrant for Manufacturing Execution Systems (G00773954) has been republished. Strengths for Körber were updated to reflect a no-code master batch record (MBR) designer and to clarify that the company’s Pharma Academy includes Werum PAS-X Learn. An updated version of this document is now available on gartner.com.

Digital IQ Index: Inside Retail Banking Performance 2022 (G00783447) has been revised. Due to a data collection resource that was not correctly attributed to one Index brand, all brands were rescored. Except for the affected brand, the impact on ranking, scores and classes for other Index brands was minimal. All figures and tables in the document have been updated to reflect the new scoring, and one statistic in the National Banks section was updated. The revised document is now available on gartner.com.

27 April 2023

The Top 10 Gotchas of Microsoft Intune (G00787178) has been republished to capture parent company Netwrix’s acquisition of “PolicyPak”. An updated version of this document is now available on gartner.com.

Market Share: Outsourced Semiconductor Assembly and Test Service Provider, Worldwide, 2022 (G00776614) has been republished to correct revenue double counting in the downloadable Excel file. An updated version of this document is now available on gartner.com.

Vendor Rating: Deloitte (G00770967) has been revised to correctly reflect Deloitte’s consulting market share for 2021 and the company’s YoY revenue growth in CA&T in FY22. An updated version of this document is now available on gartner.com.

25 April 2023
Toolkit: Assessment for Evolving to the Service-Optimized I&T Operating Model (G00780216) has been republished to correct a calculation in the downloadable Excel attachment, and to clarify the instructions for using the attachment in Table 1. An updated version of this document is now available on gartner.com.

24 April 2023
Predicts 2023: Surfing the Waves of Change in B2B Sales Talent (G00780417) has been revised to correct the survey data in the second bullet of the Strategic Planning Assumption section: “By 2027, 50% of total sales operations roles will be filled with talent that has either an M.B.A. or STEM background.” The revised document is now available on gartner.com.

20 April 2023
Changing and Emerging Needs Product Managers Must Address in the Data Management Market (G00788468) has been republished to slightly revise the document title because there is another active document on Gartner.com with the same title. An updated version of this document is now available on gartner.com.

Mastering Influence: A Step-by-Step Guide Using the IMPACT Framework (G00785852) has been republished to add a downloadable PowerPoint file. An updated version of this document is now available on gartner.com.

19 April 2023
Ignition Guide to Setting Up a Sales Team as a Tech CEO (G00779886) has been republished to update the Onboarding and Training Activities for the Sales Team Toolhyperlink with its correct version. An updated version of this document is now available on gartner.com.

18 April 2023
Forecast: Enterprise Network Equipment by Market Segment, Worldwide, 2021-2027, 1Q23 Update (G00787695): This research notes has been republished to correct the WLAN total estimates, which erroneously excluded WLAN controllers. This was a labelling issue, the estimates for the overall enterprise network equipment market remain unchanged. An updated version of this document is now available on gartner.com.

14 April 2023
Tech CEO Annual Survey: Take-Aways for Navigating Customer-Centric Pivots (G00782258) was revised to correct Figure 2 so that Operating Profit Margin (EBIT) is now in the favorable KPIs section and Customer Acquisition Cost is now in the unfavorable KPIs section. Corresponding text above Figure 2 was also corrected to accurately reflect these changes. An updated version of the document is now available on gartner.com.

Tool: Annual IT Spending Template for Midsize Enterprise CIOs (G00782694) has been republished to correct the formulas in the Dashboard tab of the downloadable Excel attachment. An updated version of this document is now available on gartner.com.

12 April 2023
In Tech CEO Tool: Leading Now Through Uncertainty — A Diagnostic for Improving Strategy, Financials and Talent (G00783813), the Excel tool contained some ActiveX errors, and some of the tool’s buttons failed to work on some computers. The errors have been corrected, and the updated report is now available on gartner.com.

7 April 2023
Market Guide for Innovation Management Tools (G00763383) has been republished to amend the Representative Vendors of Innovation Management Tools table and Vendor Profile for Wazoku. We corrected Wazoku's product names, year founded and revenue from this market. An updated version of this document is now available on gartner.com.

The Upcoming M&A-Driven IT Services Market Shake-Up (G00778288) has been retracted from Gartner.com. Following an internal review, this document has been retracted due to quality concerns.

Emerging Tech: Top Use Cases for Network Detection and Response (G00788097) has been republished to add two vendors — Vectra and VMware — to the Example of NDR Vendors section. An updated version of the document is now available on gartner.com.

6 April 2023
Market Guide for Speech Analytics Platforms (G00781108) has been revised to update the company named VoiceBase to LivePerson due to a recent acquisition. Its product name has also been updated. The revised document is now available on gartner.com.

A CTO’s Guide to Navigating the Cloud-Native Container Ecosystem (G00785512) was republished 6 April 2023. A vendor name was corrected from Grey Matter to greymatter.io. The revised document is now available on gartner.com.

5 April 2023
Magic Quadrant for Process Mining Tools (G00774746) was republished 5 April 2023. IBM (Cognitive Technology) was changed to IBM because IBM acquired Cognitive Technology in 2021, which was before the Magic Quadrant review period. The revised document is now available on gartner.com.

4 April 2023
Market Guide for Servers (G00729953) has been republished. The section about xFusion was updated to reflect the correct date that the company started operations.  The revised document is now available on Gartner.com.

Competitive Landscape: Digital Health Platforms (G00773800) has been republished. Figure 1 was revised to include System Integrators as a DHP market positioning category, as was the corresponding representative list in the Competitive Situation and Trends section of the analysis. Figure 1 and its preceding text were revised to clarify that representative vendors named are those included in Gartner’s Market Guide for Digital Health Platforms. An updated version of this document is now available on gartner.com.

3 April 2023
Corporate Real Estate Budget & Efficiency Benchmark (G00776621) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

Ignition Guide for Building or Refreshing a Sales Training Program (G00786136) was republished to update Figure 1. The figure now distinguishes the sample size and survey for each of the data points presented. The revised document is available on gartner.com.

31 March 2023
Use Layered Engagement Planning to Build a Proactive Analyst Relations Program (G00781380) has been republished to update the Engagement Cadence Tool hyperlink with its most recent version. An updated version of this document is now available on gartner.com.

29 March 2023
Forecast: DRAM Market Statistics, Supply and Demand, Worldwide, 2020-2027, 1Q23 Update has been republished to correct devices and telecom services data in the downloadable Excel file as well as the Wrapper. An updated version of this document is now available on gartner.com.

Forecast: NAND Flash Market Statistics, Supply and Demand, Worldwide, 2020-2027, 1Q23 (G00783404) Update has been republished to correct Table 8-1 and 8-2 year 2021 onwards and Table 3-1 was reissued in the downloadable Excel file. An updated version of this document is now available on gartner.com.

4 Actions CMOs Take to Drive Customer Retention During a Recession (G00768339) has been republished. Figure 2 has been updated to reflect that successful organizations have marketing leaders more likely to be involved in VoC and Customer Journey Mapping at a 1.5x and 1.2x rate, respectively. Those numbers were originally flipped. Figure 3 has been updated to show that user experience is exceeds expectations at a 2x (not 3x, as originally stated) rate among organizations with CX programs in place for more than five years. And Figure 4 has been updated to show that on-time delivery is 1.3x, not 1.2x, more prevalent. 

28 March 2023
Market Guide for Enterprise Asset Management Software (G00763703) has been republished to correct the vendor name “Fiix by Rockwell Automation” in multiple instances throughout the document. An updated version of this document is now available on gartner.com.

27 March 2023
Gartner Market Share Data: Top 10 Vendors by Market Segment, Worldwide, 2021 (G00782932) Excel Wrapper has been republished to add a note in order to communicate retirement of related Market Share Navigator interactive tool. An updated version of this document is now available on gartner.com.

24 March 2023
Supply Chain Executive Report: Supply Chain Success Depends on the Frontline Employee Experience (G00762556) has been republished. In the section “The Resilience of the Frontline Supervisor — How Are They Doing?,” content was clarified to reflect that Schneider Electric leverages its employees’ own personal mobile devices equipped with Microsoft Teams’ mobile app to strengthen the frontline employee and supervisor experience. An updated version of this document is now available on gartner.com.

The Tech CEO Guide to Managing Product-Led Growth Lead Progression (G00775523) has been republished to correct the spelling of Activation/Onboarding in Figure 1: A PLG Lead Progression. An updated version of the document is now available on gartner.com.

Understanding the Key Elements of a Product-Led Growth Lead Progression (G00766309) has been republished to correct the spelling of Activation/Onboarding in Figure 2: A PLG Lead Progression. An updated version of the document is now available on gartner.com.

22 March 2023
Competitive Landscape: Renewable Energy Management Systems (G00748473) has been republished. In Figure 1, we corrected the categorization of the two lists of example vendors, placing CGI, GE Renewable Energy, Mahindra Teqo and SparkCognition in the “Asset-Centric Providers” category and BaxEnergy, Bazefield, Power Factors and Sentient Science in the “Renewable Energy Specialists” category. An updated version of this document is now available on gartner.com.

21 March 2023
Supply Chain Maturity Assessment for Retail Demand-Driven Supply Chain (G00719484) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

14 March 2023
Toolkit: Business Calculator for Projecting the Total Cost of Ownership for P&C Core Platforms (G00775982) has been republished to correct a calculation in the Implementation Costs tab of the downloadable Excel attachment. An updated version of this document is now available on gartner.com.

Magic Quadrant for Indoor Location Services (G00767238) has been revised to provide more details in the Vendors Dropped section. The revised document is now available on gartner.com.

10 March 2023
2021 Leadership Development Benchmarking Report (G00763966) has been republished to correct data in Figures 2 and 3. An updated version is now available on gartner.com.

Compliance Program Charter (Premier Senior Marketing, Inc.) (G00437487) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.”

Compliance Program Charter (Eagle Pharmaceuticals) (G00437486) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.”

9 March 2023
Market Guide for Energy Trading and Risk Management Systems (G00750504) has been republished. In the Market Description section, we corrected Figure 3, which was displaying incorrect selections for the vendors Hitachi Energy, IGNITE CTRM and ION (RightAngle). In the Market Analysis section, we corrected Figure 5, which was displaying incorrect selections for the vendor ION (Aspect). In Table 3 in the Representative Vendors section, we corrected the location of the headquarters listed for the vendor Amphora, and we changed Amphora’s “Percentage of Clients in Latest Release” from 10% to 100%. Additionally, we corrected the name of the vendor Murex in multiple locations throughout the document. An updated version of this document is now available on gartner.com.

8 March 2023
Market Guide for Email Security (G00760247) has been republished to replace all Barracuda product names with “Barracuda Email Protection.” To replace all Mimecast products with “Email Security, Cloud Gateway” and “Email Security, Cloud Integrated.” To replace “Cisco Secure Email Cloud Mailbox” with “Cisco Secure Email Threat Defense” and remove “Cisco Secure Email Phishing Defense.” To remove vendor Barracuda from Note 3. The revised document is now available on gartner.com.

Tool: Build a Compelling Business Case for Knowledge Management (G00778012) has been revised to correct the color coding of slide 10: “Risk Assessment (2 of 2).” The lowest score range is now green, and the highest is red. The revised document is now available on gartner.com.

3 March 2023
Digital IQ Index: Inside Retail Banking Performance 2022 (G00783447) has been revised to replace the first table in the Rankings section (overall rank and score), in order to align with the brands listed in the second table in the Rankings section (YoY change). The revised document is now available on gartner.com.

1 March 2023
Tool: Risk Interdependencies (G00787743) has been temporarily retracted while we address technical issues.

28 February 2023
Forecast Analysis: IT Operations Management Software, Worldwide (G00784269) has been republished to update Table 1 to include missing data. An updated version of the document is now available on Gartner.com.

27 February 2023
Market Guide for Account-Planning Tools (G00760007) has been republished. The Representative Summary Functionality and Capabilities of APT Vendors table has been updated to reflect that SalesMethods has the Account-Based Strategies capability.

Market Guide for Digital Accessibility (G00760204) has been republished. The list of products and services from Deque Systems was updated to more accurately reflect their offerings. The research was also updated to denote the company as a well-established vendor.

24 February 2023
Ignition Guide to Selecting a Manufacturing Operations Software Vendor (G00783517) has been republished to provide a corrected version of the document’s attached Manufacturing Operations Software Functionality Identification Tool. An updated version is now available on gartner.com.

23 February 2023
Market Guide for Managed Detection and Response Services (G00761083) has been republished to replace “Open Systems” with “Ontinue (the MDR division of Open Systems)” in the Representative Vendor Table. The revised document is now available on gartner.com

22 February 2023
Market Share Analysis: Communications Service Provider Operational Technology, Worldwide, 2021 (G00763249) has been republished to correct the year in the title to 2021 to accurately reflect the year of the market share data included in the research. An updated version of this document is now available on gartner.com.

The Chief Sales Officer: 1Q 2023 (G00783980) has been republished to update two data points in the article “The CSO Perspective on a Unified Commercial Strategy.” While the key findings of the article remain the same, we want to ensure our readers have the most current data on the topic. The revised document is now available on gartner.com.

21 February 2023
Competitive Landscape: Emotion AI Technologies (G00780862) was revised to update Table 1 by adding vendor capabilities that were accidentally omitted from the original version. An updated version of this document is now available on gartner.com.

20 February 2023
Enterprise 5G Opportunity Is Playing Out at a Different Pace in Different Industry Verticals (G00781473) has been republished to add energy-sector data that was erroneously omitted from Figure 1. An updated version of this document is now available on gartner.com.

E2E Supply Chain Ecosystem Collaboration: Part 1 — Before Thinking About the Technology, Clarify the Business Capabilities (G00773143) has been temporarily retracted while we clarify our guidance regarding the use of the SCOR model. If you have downloaded this document, please discard it. We will notify readers when the document has been revised and republished.

17 February 2023
Market Guide for Data Masking (G00763612) has been republished to correct the vendor K2View’s product name to “K2View Data Masking” in Table 1 and move the vendor K2View from the DDM category to the category that covers DDM, SDM and USR in Figure 2. A revised version of this document is now available on gartner.com.

Market Definitions and Methodology: Gartner Market Databook (G00770616) has been republished to correct the placement of vertical specific software (VSS) in Figure 2 (Overall IT to Enterprise IT Mapping). Enterprise software includes VSS. An updated version of this document is now available on gartner.com.

Functional Focus Is a Key Reason We Can’t Get Enough Value From Our Supply Chain Digital Investments (G00777507) has been temporarily retracted while we clarify our guidance regarding the use of the SCOR model. If you have downloaded this document, please discard it. We will notify readers when the document has been revised and republished.

Quick Answer: What CSCOs Should Know About ChatGPT’s Capabilities and Pitfalls (G00787205) was revised to make a correction in the "Caution Is Imperative When Making Major AI-Based Decisions" section. We clarified that Gartner does not recommend automating use of ChatGPT output ever. An updated version of the document is now available on gartner.com.

Data Interactive: CIO Plans to Deploy Emerging Technologies by 2025 (G00785819) has been republished to correct an error in the alignment of the source data file that caused incorrect data to be shown when a filter was applied. An updated version of this document is now available on gartner.com.

16 February 2023
Key Legal Budget, Staffing and Spending Trends for General Counsel in 2023 (G00781488) has been republished to correct the n sizes and source line for Figure 15. An updated version is now available on gartner.com.

Financial Score for Insurance CIOs (G00782126) was temporarily retracted to resolve an internal error.  It has been republished and an updated version of this document is now available on gartner.com.

Financial Services Score for Banking CIOs (G00777232) was temporarily retracted to resolve an internal error.  It has been republished and an updated version of this document is now available on gartner.com.

13 February 2023
Forecast: Hard-Disk Drives, Worldwide, 2020-2026, 4Q22 Update (G00779854): Excel Wrapper has been republished to correct the data in Table 3.2 which included some data from table 1.1 and 3.1, but was not copied properly. An updated version of this document is now available on gartner.com.

Sales Budget, Operations and Efficiency Benchmark (G00752935) has been republished. The downloadable Participation Guide has been replaced with a new version where new slides 123 and 130 have been added and slides 124 to 129 and 131 to 132 were updated with new subtitles to help the clients better understand the metrics. The revised document is now available on gartner.com.

Tool: Materiality Assessment (G00785414) has been republished to add troubleshooting guidance. An updated version is now available on gartner.com.

10 February 2023
Tool: Guide to Selecting Digital Adoption Platform Vendors (G00773001) has been republished to correct and add some information about WalkMe and Whatfix in the Industry Verticals, Product Information, Capabilities, and Deployment tabs of the downloadable Excel Tool file. A revised version of this document is now available on gartner.com.

Emerging Tech Impact Radar: Compute and Storage (G00766553) was revised to correct the BMaaS mass score in the body text to medium from high to align with the section score. An updated version of the document is now available on gartner.com.

Top Unified Retail Commerce Execution Trends for CIOs 2023 (G00780761) has been republished to clarify the implications listed in Trend 8: Retail Media Networks Are Creating New Revenue Opportunities. An updated version of this document is now available on gartner.com.

Ignition Guide to Developing a Global DEI Strategy (G00785025) has been republished to correct the title on slide 5 of the Employee Survey Tool from “Organizationwide DEI Feedback, Cont.” to “Team/Individual DEI Feedback.” An updated version is now available on gartner.com.

8 February 2023
How to Select DevSecOps Tools for Secure Software Delivery (G00772114) has been republished to remove vendor links in Table 1 due to a technical issue with the PDF output. A revised version of this document is now available on gartner.com.

7 February 2023
Market Guide for Media Measurement (G00761407) has been revised to change a product name in the Representative Vendors table. One of Innovid’s products is InnovidXP, not TVSquared. The revised document is now available on gartner.com.

Quick Answer: Why Should Service Leaders Care About ChatGPT? (G00785117) has been temporarily retracted while we complete an internal review. If you downloaded this document, please discard it. We will notify you when the document has been updated and republished.

2 February 2023
Statistical Sampling Training Library (G00782382) has been republished. In Lesson 2, the table on Slide 15 has been updated to clarify that the data is for illustrative purposes only.

Tool: Checklist for Negotiating Optimal Cloud Security Contract Terms and Conditions (G00772188) has been republished to correct missing information from cell B22 on the Cloud Security Terms & Ratings tab of the Excel deliverable. An updated version of this document is now available on gartner.com.

Emerging Tech: Venture Capital Growth Insights for Generative AI (G00776430) was revised to correct the 2021 versus 2020 AI-assisted drug discovery numbers in the text to align with Figure 2. An updated version of the document is now available on gartner.com.

1 February 2023
Market Opportunity Map: IT Services, Worldwide (G00781761) was revised to correct the Note line in Figure 1 to indicate the dollar amounts represent billions, not millions. An updated version of the document is now available on gartner.com.

31 January 2023
Forecast Analysis: Semiconductors and Electronics, Worldwide (G00781818) has been republished to replaced Figure 3, which now reflects market data as of 4Q22. An updated version of this document is now available on gartner.com.

30 January 2023
Leadership Vision for 2023: Security and Risk Management (G00758615) has been republished. A graphic on page 3 of the PowerPoint deck has been updated. 2023 dates have been corrected to 2022 on slides 13 and 14. The title and stats on slide 14 have been corrected. An updated version of this document is now available on gartner.com.

Tool: Vendor Identification for Third-Party Risk Management Solutions (G00762850) has been revised to update information about Supply Wisdom. The revised document is now available on gartner.com.

Case Study: Naval Information Warfare Center Pacific’s Go-to Innovation Techniques (G00781090) has been republished to modify the title of the document to more closely reflect the strategy highlighted in the case study. An updated version of this document is now available on gartner.com.

27 January 2023
Infographic: 2023 Recruiting Innovations Bullseye (G00783748) has been republished to correct the miscategorization of the following technologies on the bullseye: automated scheduling tools, API connectors, applicant tracking system, hiring team collaboration tools and contingent workforce management platforms. An updated version is now available on gartner.com.

24 January 2023
Quick Answer: Should You Bundle UCaaS and CCaaS or Keep Them Separate? (G00778489). The list of UCaaS vendors offering self-developed CCaaS solutions was updated to include Cisco.”

20 January 2023
Gartner Peer Insights ‘Lessons Learned: Implementing Warehouse Management Systems (G00764011) has been republished to fix a figure and also number issues in the demographics table. An updated version of this document is now available on Gartner.com.

19 January 2023
Cool Vendors in AI Core Technologies (G00776792) has been republished. The vendor profile for causaLens was updated to provide the correct name for the company’s causal AI platform and to more accurately describe the platform’s capabilities. The revised document is now available on gartner.com.

Best Practices for Developing Privacy Training and Communication in a Hybrid Work Environment (G00756265) has been republished. Inaccurate information regarding Dell’s practice has been corrected. An updated version of this document is now available on gartner.com.

Gartner Future Directions 2023: The Age of Disruptions — By Gartner Futures Lab (G00780939) has been temporarily retracted to make updates to the text. We will republish the document when complete.

17 January 2023
Market Guide for Revenue Intelligence Platforms (G00761411) has been republished. Table 2, showing the representative vendors, has been corrected to reflect that Gong’s product name is simply “Gong.”

Market Guide for AI Trust, Risk and Security Management (G00758388) has been republished to amend the name of the vendor One Data and its product in Table 3 (Representative ModelOps vendors). An updated version of this document is now available on gartner.com.

13 January 2023
Market Guide for Retail Distributed Order Management Systems (G00746392) has been republished. Kibo’s vendor profile has been updated to more accurately reflect its offering and new clients. Proximis headquarters has been corrected to London, England, and its Table 4 hyperlink has been updated. An updated version of this document is now available on gartner.com.

Improving Gender Parity in Logistics (G00778289) has been revised to remove “WeGO” from the description of the HPE program and from Figure 4. An updated version of this document is now available on gartner.com.

12 January 2023
Case Study: Using Continuous Threat Exposure Management to Address Zero-Day Vulnerabilities (G00776807) has been retracted as it was published without the organization’s approval.

Improving Gender Parity in Logistics (G00778289) has been revised to replace Figure 4 with the proper content. An updated version of this document is now available on gartner.com.

Basic Auditing Principles Online Training Course (G00711344) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

Gartner Courses (G00726002) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

10 January 2023
IT Score for Software Engineering Leaders  (G00757386) has been retired.  Please reach out to your Gartner service or sales partner for more information.

9 January 2023
Tool: IAM Professional Services Listing (G00765972) has been has been updated to more accurately reflect changes to vendor partnerships, operating regions and names. An updated version of this document is now available on gartner.com.

2022 Audit Plan Hot Spots Interactive Tool (G00759346) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

4 January 2023
Digital IQ Outlook: Pharma Rx 2022 (G00775887) has been revised to update citations in Figures 6 and 12, Key Findings, and Evidence – adding the 2021 Gartner Consumer Priorities Survey and the Gartner Consumer Community. The revised document is now available on gartner.com.

3 January 2023
How Tech CEOs Can Overcome the Challenges of Credit-Based Pricing Strategies (G00771442) has been republished to correct the Year 2b data in Figure 3. The exchange rate of currency to credits for Year 2b is $125. An updated version of the document is now available on gartner.com.

Emerging Tech Impact Radar: Security (G00766277) has been updated. In the listing of sample vendors participating in the market for cyber-physical system security systems, we have corrected a vendor name to “Verve Industrial.” An updated version of this document is now available on gartner.com.