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Executive Advisory Board

The Gartner Executive Advisory Board (EAB) is an exclusive group of influential global operations executives from the world’s leading companies. The EAB develops, promotes and progresses the discipline of supply chain management to enable current and future supply chain leaders to have a greater impact on business and society.

Featured expert
Halide Alagöz
EVP, Chief Product Officer
Ralph Lauren
Halide Alagöz
EVP, Chief Product Officer
Ralph Lauren

Halide Alagöz is Executive Vice President, Chief Product Officer of Ralph Lauren Corporation. Ms. Alagöz is responsible for all areas of supply chain, from product development, sourcing to delivery of our products worldwide. She leads the Company’s production, sourcing and logistics functions and partners with the brand, regional and other corporate teams to strengthen the brand, drive profitable sales growth and deliver strong shareholder return. She also oversees Ralph Lauren’s Sustainability initiatives. Ms. Alagöz joined the company in 2016.
Prior to joining Ralph Lauren, Halide was with H&M Corporation for 18 years, most recently in Hong Kong as the Head of Purchasing. During her tenure with H&M, Halide was responsible for various Regional and Global Supply Chain operations. During her time with H&M, Halide and her family have lived in Hong Kong, China, Bangladesh and in her native country, Turkey. Halide earned both her Bachelor’s Degree in Industrial Engineering and her Master’s Degree in Engineering Management from Istanbul Technical University.
Halide is a member of the Board of the American Apparel and Footwear Association (AAFA).
Featured expert
John Church
EVP, Supply Chain
Independent
John Church
EVP, Supply Chain
Independent

As Executive Vice President of Supply Chain, John Church had responsibility for worldwide sourcing, product logistics, manufacturing and global engineering. He assumed this position in 2013 after joining General Mills in 1988 as a product developer in the Big G cereal division.

John led several new product initiatives including the development and commercialization of Multi Grain Cheerios in 1991.

John transferred into manufacturing in 1993 and held leadership roles before becoming plant manager of the Covington, Georgia, plant in 1998. He returned to Minneapolis in 2001 as Director of Operations, Integration, where he led the successful integration of the manufacturing and logistics networks of the Pillsbury Company and General Mills. He was named Vice President of Engineering in 2003 and Senior Vice President of Supply Chain in 2008.

John is a board member of the Courage Center in Golden Valley, Minnesota, a nonprofit organization dedicated to the advancement of individuals with disabilities.

Featured expert
Frank Crespo
Chief Supply Chain Officer; Former Chief Procurement Officer, Caterpillar
Independent
Frank Crespo
Chief Supply Chain Officer; Former Chief Procurement Officer, Caterpillar
Independent

Frank Crespo served as Chief Supply Chain Officer for Indigo. Prior to joining Indigo, Frank spent eight years as Vice President and Chief Procurement Officer at Caterpillar Inc., responsible for the Global Purchasing Division. He also led Caterpillar’s global procurement strategy and the company’s relationship with its supply base.

Frank joined Caterpillar from Honeywell International Inc., where he was Vice President and Chief Procurement Officer, responsible for setting strategic direction, developing and managing the supplier base, driving supplier alliance relationships, and building and delivering people excellence within the organization. Frank, who joined Honeywell in 2007, brings more than 20 years of high-tech industry and military procurement and business experience to this position.

A native of Pittsburg, California, he received a bachelor’s degree in engineering from the United States Naval Academy and an MBA from Harvard Business School.

He serves on the National Advisory Council and the Supply Chain Advisory Council for the Marriott School of Business, Brigham Young University, and as a member of the board of trustees for Proctor Hospital.

Featured expert
Clare Harris
EVP, Supply Chain, Contracting & Procurement
Shell
Clare Harris
EVP, Supply Chain, Contracting & Procurement
Shell

Clare Harris is Executive Vice President, Chief Supply Chain Officer for Shell. The supply chain organization she leads has worldwide accountability for driving end to end supply chain sustainability and performance; contracting and procuring goods, services and energy for all of Shell’s businesses, and operating warehousing, marine, air and road logistics.

Prior to taking her current role in 2021, Clare was EVP Venture Development in Shell’s Integrated Gas and Renewable Energy Solutions business, leading growth portfolio restructuring and new venture development following the acquisition of BG in 2016.

Clare first worked for Shell in the mid-90s after completing a degree in Earth Sciences at Oxford University. After spending 4 years working in Shell’s Sustainable Development team, Clare moved to serve in the UK Foreign Office as the Commercial Attaché in Libya. Rejoining Shell, Clare held a range of commercial, strategy, business and operational leadership roles in Europe, Africa and the Middle East before moving to Singapore to lead Shell’s integrated gas business across the eastern hemisphere. Clare has served on Joint Venture Boards in India, Malaysia, Brunei and Canada.

Featured expert
John Kern
SVP, Supply Chain Operations
Cisco
John Kern
SVP, Supply Chain Operations
Cisco

John Kern is Senior Vice President of Supply Chain Operations at Cisco. He leads a global organization responsible for accelerating innovation, enabling profitable growth, and delivering an unrivaled customer experience. His functional accountabilities include new product introduction, product lifecycle management, sourcing and supplier management, planning, manufacturing, logistics and quality.


Since joining Cisco in 2003, he has held various leadership positions in the supply chain. Previously, he managed Product Operations, Supplier Management and Quality Operations, the key interfaces between the supply chain, Cisco's product development team and the global supply base. Prior to this, he managed the Global Supplier Management organization, responsible for enabling Cisco innovation through effective sourcing and supplier development.

Prior to Cisco, he worked in the networking and semiconductor industries, including seven years at Texas Instruments in sales management and business development roles. He also served six years in the Army National Guard as a field artillery officer.

John is also passionate about improving childhood education, with a focus on reducing gaps in science, technology, engineering and math (STEM). He shows his commitment and helps realize Cisco's STEM corporate social responsibility initiatives by serving on the board of two nonprofits: Resource Area For Teaching (RAFT), supporting the next generation of thinkers and innovators through hands-on learning, and the Krause Center for Innovation (KCI), a learning center for K-12 teachers that emphasizes technology integration and STEM curriculum.

He holds a B.S. in electrical engineering from the University of Notre Dame.

Featured expert
Professor Hau Lee
The Thoma Professor of Operations, Information & Technology
Stanford University
Professor Hau Lee
The Thoma Professor of Operations, Information & Technology
Stanford University

Hau Lee is the Thoma Professor of Operations, Information and Technology, at the Graduate School of Business, Stanford University. He is also the co-director of the Value Chain Innovation Initiative at Stanford. He is a world leader in supply chain management and has published widely. He was chairman of SCM World before it became part of Gartner. He was a co-founder of DemandTec, a price optimization software company that went public on the NASDAQ in 2007, has consulted extensively in industry, and is now on the board of several public and private companies.

Featured expert
Viju Menon
Group President, Global Quality & Operations
Stryker
Viju Menon
Group President, Global Quality & Operations
Stryker

Viju Menon was named Group President, Global Quality and Operations at Stryker in April 2018. His scope includes leading regulatory and quality, global supply, manufacturing and direct procurement, and supply chain operations, including logistics and integrated business planning


Prior to joining Stryker, Viju served as Senior Vice President, Global Supply Chain, at Verizon, a Fortune 15 company and leading provider of wireless, fiberoptic and global internet networks and services. Viju was responsible for Verizon’s end-to-end supply chain across all business units. Viju joined Verizon in 2010 to take on the newly created role of VP, Supply Chain, at Verizon Wireless, and radically transformed the wireless devices supply chain, delivering significant shareholder value.

Before joining Verizon, Viju had nearly 20 years of Intel semiconductor manufacturing and supply chain experience. At Intel, he served as Head of Worldwide Supply Planning Operations for all products, microprocessors and chipsets across a complex global network of Wafer Fabs and assembly/test factories. Prior to that, Viju served as Platform Chair of the chipsets factory network and as factory manager, where he led the startup and best-in-class ramp of a new assembly/test chipsets factory. Viju has also managed engineering and manufacturing organizations at Intel Wafer Fabs.

Viju has published several journal articles and conference papers on factory operations, line yield improvement, constraint management, and flexible manufacturing. He is a keynote speaker at various global manufacturing and supply chain conferences.

A Fellow of MIT’s Leaders for Global Operations program, he holds graduate degrees from the MIT Sloan School of Management and School of Engineering (Electrical). He also holds undergraduate and graduate degrees in computer science engineering from the University of Kerala, India, and the University of Michigan at Ann Arbor.

Featured expert
Joe Metzger
EVP, U.S. Supply Chain Operations
Walmart
Joe Metzger
EVP, U.S. Supply Chain Operations
Walmart

Joe Metzger is executive vice president of supply chain operations for Walmart U.S. He has responsibility for leading our distribution centers, fulfillment centers and transportation fleet, among other areas.

Joe previously served as senior vice president, omnichannel transportation, where he and his team were responsible for all transportation strategic and operational activities across Walmart U.S. Their scope included global freight to the ports, inbound rail and truckload to distribution centers, outbound truckloads to stores and, lastly, home delivery of consumer packages.

Prior to joining Walmart in 2019, Joe worked for over three years at the Kellogg Company as senior vice president, North America supply chain, where he led the end-to-end supply chain including procurement, manufacturing, logistics, distribution/transportation and food safety/quality. Before joining Kellogg's, Joe worked for Kraft Foods (now Kraft Heinz) for more than 28 years. He held a number of senior leadership roles across the integrated supply chain in manufacturing, distribution/transportation, procurement and customer logistics.

Joe is a graduate of South Dakota State University with a bachelor’s degree in dairy science manufacturing.

Featured expert
Greg Smith
EVP, Global Operations & Supply Chain
Medtronic
Greg Smith
EVP, Global Operations & Supply Chain
Medtronic

Greg Smith is EVP, Global Operations and Supply Chain at Medtronic.


Prior to his current role, Greg served as EVP, Supply Chain, for Walmart U.S responsible for all product flow and distribution centers, as well as responsibility for all domestic and global ocean transportation functions. He also served as Senior Vice President of Global Operations at The Goodyear Tire and Rubber Company. With more than 30 years of supply chain and operations experience, Greg has transformed manufacturing, procurement and logistics programs at companies like Goodyear, ConAgra Foods, United Signature Foods, VDK Frozen Foods and Quaker Oats.

Greg earned his bachelor’s degree in finance from the University of Tennessee, Knoxville. He currently serves on the Global Supply Chain and College of Business Advisory Boards at the University of Tennessee.

Featured expert
Jackie Sturm
Corporate VP, Global Supply
Intel
Jackie Sturm
Corporate VP, Global Supply
Intel

Jackie Sturm is Vice President and General Manager of Intel’s multibillion dollar Global Supply Management Group. She is responsible for all of Intel’s strategic sourcing and procurement worldwide, delivering on solutions that meet stringent objectives across a complex and diverse set of businesses, technologies and supply ecosystems. Her organization is frequently recognized for high performance, as a seven-time winner of Intel’s prestigious Intel Quality and Achievement Awards, and most recently cited by Gartner as No. 5 in its Top 25 Global Supply Chain. Jackie is a member of Intel’s Ethics and Compliance Oversight Committee, and directs the Supply Chain Environmental and Social Governance Program, which includes Intel’s first-mover Conflict Minerals initiative.


She has been at Intel since 1993 and has held various positions in the company, including in the Technology Manufacturing Group, NAND Systems Group, Intel Capital, New Business Group and Intel Communications Group. Prior to Intel, she worked for Hewlett-Packard and Apple Inc. She is a passionate advocate for manufacturing and engineering as economic foundations for global competitiveness.

Featured expert
Mourad Tamoud
Chief Supply Chain Officer
Schneider Electric
Mourad Tamoud
Chief Supply Chain Officer
Schneider Electric

Mourad Tamoud was first appointed to the position of Executive Vice President of the Global Supply Chain Operations for Schneider Electric in June 2016.  As of January 2019, Mourad added Procurement to his responsibilities and served as Chief Supply Chain Officer overseeing end to end supply chain: including Procurement, Industrial Operations, Logistics & Network Design, Planning, as well as driving the strategic agenda for the entire Supply Chain organization. He is also a member of the Schneider Electric Executive Committee.

He is passionate about the customer and believes strongly in keeping customers’ needs first and foremost in the DNA and culture of the Supply Chain. He strongly believes that Supply Chain plays a pivotal role for business growth and could become a unique competitive advantage for the company.

In 2012, as Senior VP of Global Supply Chain China, Mourad had oversight for manufacturing and distribution operations for the region, and was responsible for safety, quality, customer satisfaction, procurement, and supply chain planning operations.

Having been with Schneider Electric for over 20 years, Mourad has held positions in Low Voltage and Medium Voltage Industrial Operations, Industrial Strategy, Manufacturing Logistics, Production & Logistics, Procurement, and ERP Information Systems.

Mourad holds a degree from Institute National Polytechnique de Grenoble (France).

Featured expert
Renée Ure
COO, Infrastructure Solutions Group
Lenovo
Renée Ure
COO, Infrastructure Solutions Group
Lenovo

As Chief Operating Officer of Lenovo's Infrastructure Solutions Group, Renée is responsible for internal operations and efficiency, cost, expense, transformation, supply chain & procurement with a mission to become our customers’ most trusted smart infrastructure partner.


Renée joined Lenovo in June 2017 as the VP of Global Supply Chain within the Infrastructure Solutions Group. She has been instrumental in the transformation of the Data Center Group business by driving new technologies such as blockchain and AI into daily operations, placing supply chain at the forefront of cloud customer relationships and instilling a talent focused on a people first culture. In Renée's tenure as the leader, the Global Supply Chain organization has delivered a 26% efficiency to the bottom line, automated over 9,400 human actions, and has improved customer experience to an all-time high of 96% on time delivery.

Prior to joining Lenovo, Renée retired from IBM in June 2017 with more than 25+ years of executive leadership experience. She joined IBM in Poughkeepsie, New York and throughout her career she built skills in multiple areas of operations, procurement, demand planning, sales operations, manufacturing, fulfillment, and finance. She was key to driving the integration of pre and post sales execution operations for IBM, while driving operational excellence from quote to cash for IBM. As the Vice President of Global Operations for Enterprise Services, Renée led a global organization of over 7,500 employees, covering a quote to cash supply chain for software, hardware, services and solutions, in over 50 different countries and over $80B in revenue.

Outside of Lenovo, Renée is an executive board member of Supply Chain Leaders in Action (SCLA), an association of Distribution Business Management consisting of executive leaders seeking strategic ideas and thought leadership to improve supply chain and logistical operations. She is also a board member of Project 44, a world leading Advanced Visibility Platform™ for shippers and logistics service providers.

Renée holds a Bachelor of Science in Finance from Babson College in Wellesley, Massachusetts. She is happily married with two sons, and lives in Moneta, Virginia with her husband and two dogs, Oakley (Golden Retriever) and Maddie (Nova Scotia Duck Tolling Retriever).

Featured expert
Donna Warton
CVP, Microsoft Windows + Devices Supply Chain & Sustainability
Microsoft
Donna Warton
CVP, Microsoft Windows + Devices Supply Chain & Sustainability
Microsoft

Donna Warton is the Corporate VP of Microsoft Devices Supply Chain and Sustainability. She is responsible for demand and supply planning, channel management, and fulfillment and logistics for devices and accessories including Surface, Surface Hub, HoloLens, Xbox and PC hardware and software. Her responsibilities are to plan and execute the device business, which includes currently $9 billion in revenue and 50 million units across 75 markets. Her objectives are to ensure customers get the devices they need through demand planning and flawless channel management and fulfillment and logistics; to optimize the device financial performance through product life cycle planning; to manage cash and costs through material and capacity planning; and ultimately, to make it easy to do business with Microsoft through digitized operations.


Prior to joining Microsoft, Donna was VP of Global Operations Planning for Dell, responsible for Sales and Operations Planning, and Supply Chain Planning, for over 100,000 items, Finished Good Inventory Management, Product Transition Management and Operations Performance Management. During her time there, she implemented the transformation of Dell’s famous configure-to-order supply chain to a segmented supply chain model which included standard-offer SKUs. The change in operations led to improved margin for the company, unleased new value propositions, significantly improved customer lead times and saved millions on freight costs, as well as reducing operations planning costs by over 40%.

Before joining Dell, Donna led the Global Supply Chain for Mettler-Toledo International, a $2 billion publicly traded precision balance and scale manufacturer for laboratory, retail and industrial markets, for such customers as Starbucks. She was responsible for Global Procurement, Logistics, Supplier Quality, and Supply Chain Operations. While at Mettler, Donna created global category procurement managers and low-cost country sourcing strategies to improve product margins.

Prior to Mettler-Toledo, Donna spent 16 years at Motorola, where her last role was as Corporate Vice President of Global Operations and Supply Chain for Motorola’s Mobile Device business. Her responsibilities included customer operations, order-to-cash fulfillment, inventory management, supply planning, sales and operation planning, on-time delivery and value-added fulfillment services. During her time there, she ran the supply chain that launched RAZR, which at its peak was shipping 100 million units a year. She accomplished many firsts for the mobile phone industry, including color-product offers which started with the Pink RAZR, outsourced China manufacturing, and improved profitability from supply chain services, like direct-to-store delivery, to operator and retail customers.

Donna began her career in finance and accounting, and spent 15 years supporting various functions including sales and marketing, engineering, manufacturing, merger and acquisitions, and corporate finance. Donna was an early lover of tech, hence her 25+ years in the industry. She has a passion for business and building great teams. In 2013, she won the Inspiring Leader Award at Dell’s companywide annual leadership meeting. She was the executive sponsor for the MS Operations Women’s leadership program, and supports Girlstart, a non-for-profit company that delivers science, technology, engineering and math programs to girls in central Texas. Donna holds a B.S. in accounting from Northern Illinois University and an MBA from Loyola University. She is married and has two grown daughters.

Featured expert
Kathy Wengel
EVP & Chief Global Supply Chain Officer
Johnson & Johnson
Kathy Wengel
EVP & Chief Global Supply Chain Officer
Johnson & Johnson

Kathy Wengel is Executive Vice President and Chief Global Supply Chain Officer for Johnson & Johnson, and a member of the company’s Executive Committee. A strong developer of globally diverse teams, she leads a supply chain organization that brings more than 350,000 healthcare products to consumers and patients around the world, and fulfills more than 100,000 customer orders every day.

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Client Voices

See how Gartner helps global supply chains deliver more business impact

Shared insights to improve supply chain processes

John Kern, SVP, Supply Chain Operations at Cisco discusses how he and his team leverage Gartner membership to improve operations, drive learning and build peer networks.

Thrive through disruption with supply chain agility and resilience

Renée Ure, Chief Operating Officer, Lenovo Infrastructure Solutions Group describes the Gartner support that helps her and her team achieve critical supply chain outcomes even amid ongoing disruption.

Build and manage an effective supply chain strategy

Halide Alagöz, EVP, Chief Product Officer at Ralph Lauren describes the research-driven data, analysis, insight and support she receives from Gartner.

Collaborate with peers to solve supply chain challenges

Greg Smith, EVP of Supply Chain & Global Operations at Medtronic, discusses the value of best practice sharing and peer networking that Gartner is providing to his business.

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