For shared services organizations looking to implement digital solutions, the ability to identify and improve processes that drive the most value is the key to success. Because technology can be highly versatile, however, it’s critical for shared services leaders to identify the solutions that are most suited to their organizational goals — and that can be implemented at scale.
Use Gartner’s Solution Evaluation Criteria and Scorecard as a fast and efficient template for comparing competing solutions against key criteria — and for making the right choices for your business.