HR Transformation to Build an Elite Workforce

Coca-Cola Bottling Company United

As the organization grew 3.5 times through acquisitions, Gianetta Jones, the VP of HR, needed to realign and develop a strong talent acquisition and development strategy and strengthen D&I efforts to improve productivity.

Mission-critical priority

Contribute to accelerated growth by building an elite workforce.

How Gartner helped

Gartner helped support the VP of HR assess various HR subfunctions including talent acquisition, learning and development, and diversity and inclusion. Using Gartner benchmarks, Gianetta was able to present a business case to the C-suite about creating a new structure for talent acquisition. The VP also went on to restructure the learning and development team by understanding key metrics.

Business impact

With Gartner support, Coca-Cola Bottling Company United: 

  • Saved time by using Gartner data and insights to build the business case to transform and restructure various HR subfunctions
  • Created an entirely new structure and strategy for talent acquisition
  • Elevated the profile of the HR team through a "HR roadshow" by visiting various business locations to showcase HR strategic business alignment

Food & Beverage


Vice President, Human Resources

Achieve your mission-critical priorities with Gartner for HR Leaders

Gartner really helped me with our business case to our CEO and our VPs about our new structure for talent. It’s one-stop shopping for HR.

Gianetta Jones

Vice President, Human Resources, Coca-Cola Bottling Company United

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