Most integrated delivery networks (IDNs) do not measure end-to-end (E2E) supply chain performance. Obtaining and analyzing supply chain data across all spend on products and services from third parties is challenging, as is collecting data on the people, technology and infrastructure costs to serve.
Gartner Hierarchy of IDN Supply Chain Metrics benchmarking measures the E2E supply chain performance at healthcare providers. Analysis of the IDN supply chain benchmarking data reveals two key opportunities:
- Optimize supply chain costs as a percentage of IDN operating costs.
- Use sourcing metrics such as span of control and contracting ratio to increase focus and investment on supply chain.
Download the report to explore these opportunities and review expert recommendations on how IDN supply chain leaders can drive performance improvement through Gartner IDN Supply Chain Benchmarking.