In an environment characterized by faster change and greater uncertainty, 80% of financial services executives are increasing IT, digital and product investments to transform their firms. To accelerate these efforts, operations leaders must embrace change and shift the function's role from a process executor to an empowered, customer-centric growth enabler.
When making the leap to a new position, almost half of executives, across industries, stumble and underperform. Gartner has analyzed thousands of leadership transitions and uncovered insights you can leverage to establish yourself as an effective leader during your transition and beyond.
